Summary
Overview
Work history
Education
Skills
Honors and awards
Timeline
Generic

Arunima Sagunan

MANCHESTER,UK

Summary

A dedicated and results-driven Quality Assurance Engineer with a proven track record of ensuring the delivery of robust, defect-free software products through meticulous automation testing, API testing, manual testing, test methodologies.With five years of experience in the field, have honed skills to become a reliable and adaptable professional excels in diverse software development and testing environments. Commitment to delivering top-notch software, collaborating effectively with cross-functional teams, and embracing continuous improvement sets a part in the field of QA engineering, contributing to the success of every project undertake that exceed user expectations.

Overview

5
5
years of professional experience

Work history

Software Quality Assurance Engineer II

Powerschool India pvt.ltd
Bangalore
07.2021 - 08.2023
  • Contributed to the evaluation of North America's LMS application for 20M+ users on mobile iOS and Android platforms
  • Successfully conducted a diverse range of functional and non-functional testing activities, achieving comprehensive test coverage through inventive test scenarios
  • Identified and documented 200+ software defects, proposed resolutions
  • Played a pivotal role in identifying critical defects early in the development process, saving 4 hours of development and testing effort
  • Consistently played an active role in scrum, test strategy, test planning meetings yielding improved testing goals, scope efficient testing processes
  • Led the successful automation coverage of 40% of test cases, resulting in a 45% reduction in testing time and significantly improving release cycles with 35% increase in test coverage
  • Collaborated seamlessly with cross-functional teams during root cause analysis and troubleshooting sessions, leading to a 20% reduction in issue resolution time and fostering a culture of collaborative problem-solving
  • Worked together with web QA engineers early in development process and identified disparities in design, features allowing seamless experience for users on all platforms
  • Identified and mitigated potential risks assessment during critical incidents
  • Worked closely with product development team to ensure requirements were met, testing strategies were optimized, resulting in a 15% increase in customer satisfaction during 2022
  • Consistently met tight project deadlines with a 100% success rate, ensuring client satisfaction and timely product releases
  • Optimized manual test cases to maximize success of manual software testing
  • Successfully trained on-site and offshore team members in quality assurance standards, policies, procedures and automation tools improving overall team competency and performance
  • Biweekly communicated with QA director, QA engineers on Quality Metrics, Quality Control, Test Optimization led better product testing
  • Acted as release manager on web releases for Continuous Integration/Continuous Deployment process
  • Worked together with QA manger and developers to reconfigure test automation framework, test design and test equipments successfully
  • Devised comprehensive technical documentation including test plans, bug report to contribute better knowledge sharing and smoother project transitions

Software Quality Assurance Engineer

07.2018 - 06.2021
  • Conducted testing various Samsung software applications on different Samsung mobiles,
  • Ensured critical applications functioned seamlessly across the diverse Samsung device lineup
  • Collaborated testing on cross operators, including Verizon, across the North American region guaranteeing compatibility and optimal performance across different carrier networks such as Verizon, Sprint, and US Cellular models
  • Volunteered for the responsibility to perform non functional testing, test data management and traceability matrix creation on every projects worked
  • Played a vital role in OS upgrade project of Samsung's applications with the latest Android updates, guaranteeing a seamless user experience during device upgrades.
  • Joined with on-site team throughout test validation and code review processes
  • Collaborated with development team to access Samsung Camera's image quality and test data collection, benchmarking it against competitor devices
  • Meticulous analysis on camera performance across various Samsung mobile phones, resulting in a 20% improvement in image quality
  • Teamed up with UI developers to verify user interface on various Samsung applications
  • Comprehensive reports were shared with senior management and team members frequently driving substantial enhancements in the product
  • Spearheaded the exploration of automation testing tools
  • Supervised the review of test scripts and tool confirmation with senior management to ensure optimal tool selection.
  • Maintained the quality and reliability of software products through automation script implementation ensuring comprehensive test coverage of 30%
  • Collaborated test verification and defect tracking, test management effectively
  • Actively collaborated with cross team during analysis of camera logs led identifying the root causes of issues and facilitating their resolution
  • Successfully collected key performance indicator (KPI) data for requested builds across various Samsung models and competitor devices, attained assessing the performance and quality of products by 15%
  • Advised new team members to configure test execution environment and defect analysis report creation
  • Consistently sent daily and weekly test reports, test documentation on test execution. ensuring that stakeholders were regularly updated on the progress of testing efforts in a clear and informative manner.

Education

Master of Science - Artificial Intelligence

University of Salford
Manchester
09/2023 -

Master of Computer Applications -

Annamalai University
Bangalore
12/2018 - 05/2020

Bachelor of Computer Applications -

Annamalai University
Bangalore
05/2015 - 05/2018

Diploma - Information Technology

NTTF- Nettur Technical Training Foundation
Bangalore
07/2014 - 06/2017

Skills

  • Mobile App Testing : Android, iOS
  • Log Analysis and Troubleshooting : ADB
  • Testing Methodologies : Agile Testing, Scrum, Kanban, Waterfall Model
  • Test Automation, Test Scripting
  • API Testing
  • Functional testing and non functional testing : Regression testing, Smoke testing, Usability testing, User acceptance testing, Interface testing, Unit testing, Sanity testing, Exploratory testing, Ad hoc testing,Upgrade and installation testing, Load testing
  • Compatibility Testing : VTS, CTS, ITS, GBA, GTS
  • Performance Testing : Memory leak testing, power measurement testing, thermal testing, stress testing
  • Quality Assurance Standards, Technical Documentation, SDLC, STLC processes
  • Programming or Web designing Languages: Python, Kotlin, Swift, C, Java, Javascript, CSS, HTML, PHP, XML, Perl, Ruby
  • Software Tools: JMeter, Selenium Test-NG, Visual Studio, Eclipse, Xcode, Android Studio,LoadRunner, Appium, Postman, CharlesProxy, Anaconda, PyCharm , Jupyter
  • Test Management Tools or Bug Tracking Tools: HP ALM, PLM, JIRA, QC, Rally
  • Continuous Integration or Continuous Deployment (CI/CD) Tools: Jenkins, Bamboo, Bitbucket, Git ,GitLab
  • OperatingSystems: Linux , Windows , Ubundu, MacOS
  • Database Management: Oracle database , SQL Server, MySQL, SQLite, Firebase
  • AI, DevOps, AWS - Trainee

Honors and awards

  • [ 2021 ] Samsung Citizen Award : In recognition of outstanding contributions to the Galaxy S20 project, highlighting a commitment to excellence in software quality assurance.
  • [2022] Mentioned for exceptional contributions to improving product quality through the implementation of advanced testing methodologies and process enhancements.
  • [2016] Secured the prestigious first runner-up position in the Inter-College Quality Control Competition


Timeline

Software Quality Assurance Engineer II

Powerschool India pvt.ltd
07.2021 - 08.2023

Software Quality Assurance Engineer

07.2018 - 06.2021

Master of Science - Artificial Intelligence

University of Salford
09/2023 -

Master of Computer Applications -

Annamalai University
12/2018 - 05/2020

Bachelor of Computer Applications -

Annamalai University
05/2015 - 05/2018

Diploma - Information Technology

NTTF- Nettur Technical Training Foundation
07/2014 - 06/2017

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Arunima Sagunan