Arundhathi Girikumar Gaatha
Birmingham,West Midlands
Summary
Business Analytics postgraduate (Merit) with a strong foundation in data analysis, decision modelling, and business reporting. Experienced in analysing operational processes, maintaining data accuracy, and supporting process improvements in a high-volume commercial environment. Combines analytical thinking with practical business exposure and strong stakeholder communication skills.
Overview
2
2
years of professional experience
Work History
Frontline Controller
TK Maxx (TJX Europe)
Birmingham
01.2024 - Current
- Promoted from Sales Associate
- Coordinated front-end operational workflows, ensuring efficient till operations and queue management during high-volume trading periods.
- Analysed transaction flow and service bottlenecks to support smoother customer journeys and improved operational efficiency.
- Ensured pricing accuracy and data integrity through reticketing and system corrections, reducing operational errors.
- Conducted daily cash handling, reconciliation, and variance investigation in line with internal control procedures.
- Trained and supported new starters on POS systems and operational processes, improving accuracy and compliance.
- Acted as the first point of escalation for operational and customer issues, applying structured problem-solving under pressure.
- Trusted with independent responsibility during peak hours, reflecting reliability, attention to detail, and leadership capability.
Education
MSc - Business analytics
Aston University
01.2025
Bachelor of Commerce - Accounting & Finance
Mahatma Gandhi University
01.2023
Skills
- Data Analysis
- Reporting
- Advanced Excel
- Data accuracy
- Data validation
- Decision modelling
- Process analysis
- Process optimisation
- Operational coordination
- Stakeholder communication
- Issue resolution
- Escalation handling
Timeline
Frontline Controller
TK Maxx (TJX Europe)
01.2024 - Current
MSc - Business analytics
Aston University
Bachelor of Commerce - Accounting & Finance
Mahatma Gandhi University