Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Experienced
Timeline
Generic

Arunabha Mukhopadhyay

Crawley,West

Summary

Accomplished IT professional with extensive expertise in software development, technical leadership, and agile methodologies. Proficient in Python coding, Java/J2EE, .NET, and a wide array of technologies including microservices and web service APIs. Demonstrates strong skills in ITIL frameworks, software implementation strategies, and mobile app development. Known for effective stakeholder management, vendor negotiation, and people development, with a focus on customer relationship management and regulatory compliance. Career aspirations include advancing strategic thinking and enhancing team leadership capabilities within dynamic technology environments.

Innovative problem-solver with knack for leadership and strategic thinking. Demonstrates strong analytical abilities and project management skills, ensuring smooth application operations and team collaboration. Committed to driving technological advancements and operational excellence.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Application Manager - Digital and Integration

Southern Water
Worthing, West Sussex
10.2024 - Current
  • Directed the conversion of legacy systems into modern applications within set timelines..
  • Managed a large technical team with diverse skill sets and global locations.
  • Streamlined business and delivery processes with effective implementation of digital and integration strategies, including setting up the Integration Center of Excellence on webMethods and SAP PI/PO, DevOps pipelines and evangelising low-code/no-code platforms like PowerApps and Appian.
  • Actively participated in strategic planning meetings related to technology integrations.
  • Provided expert advice on best practices for system design and architecture pre-integration.
  • Coordinated project timelines and resources, ensuring punctual delivery of solutions, with quality and managed their budgets.
  • Ensured compliance with relevant regulatory standards throughout the lifecycle of systems.
  • Managed key vendor/supplier relationships ensuring access to necessary technical support and resources when needed.

Software Developer Lead - Digital

Southern Water
Worthing, West Sussex
06.2021 - 10.2024
  • Delivered projects timely, within deadlines utilizing technologies such as .NET, Java, PERL, PowerShell, Oracle, Azure with strict adherence to change control, architecture review, and technical delivery processes, leveraging ServiceNow.
  • Review low level design implementations and proof of concept
    implementation wherever needed.
  • Tracking, sprint planning and delivering product backlog, roadmap and enhancement releases via agile delivery processes.
  • Developed and led in the development of robust code for various applications, enhancing overall system performance, especially during the transition to Azure.
  • Collaborated with cross-functional teams to deliver high-quality applications.
  • Provided support during all phases of the development lifecycle, leading to higher satisfaction rates especially from Customer, Water and Waste Water.

Manager - Application Development (Sales Tools)

Colt Technology Services
Gurgaon, India and London, London
09.2016 - 05.2021
  • Delivered large-scale, complex technical programs and DevOps projects with a focus on digital transformation; collaborating with leadership and Global Sales teams to evaluate technology challenges.
  • Guide digital strategies driven by the sales organisation’s business goals and driving adoption of standards, supporting digital best practices and key digital metrics.
  • Managing a team during the project phase including the requirement identification, allocation, resource planning & scheduling, project progress monitoring to ensure the project implementation & delivery as per quality, time and cost parameters.
  • Ensuring sound strategy & delivery principles through Agile practices are applied throughout the transformation lifecycle.
  • Directing strategic IT functions including IT Portfolio Roadmap, related to Sales in collaboration with diverse team members spread across countries; supervising cost budgeting, target achievement strategies & service operations including KPIs & SLAs
  • Collaborating with the Sales and Pre-Sales organisation to gather, define, clarify strategic requirements; and guide in the architecture & design of solutions.
  • Driving solution requirements definition, planning and design of new features and enhancements; identifying user journey, map out features with the journeys and lead the solution design, prototype & testing
  • Cross-functionally coordinating with business stakeholders to create business cases and prioritize use cases based on ROI
  • Working on new & relevant technologies & tools, and leading adoption of the same; scoping technical solutions to meet the immediate needs; ensuring technical expectations of deliverables are met

Lead software engineer

Colt Technologies Services
Gurgaon, India
07.2012 - 06.2016
  • Championed the adoption of cutting-edge tech stack and delivery methodologies like corporate libraries, that kept us agile, and delivered on time and on quality.
  • Fostered a culture of innovation among team members, driving continuous improvement in our development practices.
  • Conducted regular code reviews to uphold quality standards across all projects, especially security.
  • Introduced CI and CD methods to reduce time-to-market and enhance software reliability.
  • Coordinated maintenance activities for all software applications, enhancing functionality and usability over time, reported on KPIs and engaged with key stakeholders.
  • Coordinated maintenance activities for all software applications, enhancing functionality and usability over time.
  • Ensured timely delivery of projects whilst maintaining the highest quality standards.
  • Executed comprehensive debugging tasks, ensuring minimal downtime and smooth operations.
  • Although hands-on, I oversaw, clean, error-free code in line with internal quality standards.
  • Documented standard development procedures and trained new personnel on requirements.
  • Reviewed, validated and automated testing to improve code quality.

Software engineer

Colt Technology Services
Gurgaon, India
03.2009 - 05.2016
  • Provided technical support to the organisation's Online Portal
  • Enhanced the Online Portal based on business requirements
  • Resolved complex programming issues to ensure uninterrupted system functionality.
  • Focus on user experience, developed user-friendly applications by understanding the business needs and constraints.
  • Improved system performance for enhanced user experience through code and platform optimisation.
  • Maintained detailed technical documentation-facilitated easy reference for future projects.
  • Managed source codes using version control tools, ensuring easy tracking and revisions.
  • Produced clean, error-free code in line with internal quality standards.
  • Documented standard development procedures and trained new personnel on requirements.
  • Conducted rigorous root-cause analyses to identify and correct software issues.

Software Engineer

HCL Technologies
Delhi, India
01.2007 - 02.2009
  • Product Support and Enhancement of Weblogic Server, Portal and Workshop (Oracle products) for Oracle
  • Maintain customer relationships on behalf of Oracle and BEA in order to support their customers through development and deployment issues.
  • Regularly consulted on end customer projects, with a strong focus on Finance and Retail customers on behalf of Oracle.
  • With a key focus on SLAs, ensure that tickets were resolved on time, with the best customer experience

Education

Master of Science - Computer Applications

ICFAI University
Hyderabad, India
01.2005 - 12.2007

Bachelor of Science - Information Technology

Sikkim Manipal University
Sikkim, India
01.2002 -

Skills

  • Agile methodologies familiarity
  • Python coding proficiency
  • Software implementation strategies
  • ITIL frameworks
  • Web service apis, and microservices
  • Java/J2EE NET C#, PERL, Python, spring/hibernate, Azure DevOps, Lowcode/nocode, ServiceNow
  • Code reviewing
  • Mobile app development
  • Scrum master experience
  • Customer focus
  • IT infrastructure knowledge
  • Software Development Lifecycle
  • Vendor negotiation
  • People development
  • Technical leadership
  • Application development
  • Team Leadership
  • Interpersonal communication
  • Resourcefulness
  • Regulatory compliance
  • Technical report writing
  • Stakeholder management
  • Stakeholder communication
  • Web development
  • Business/ Customer Relationship Management
  • Technical troubleshooting
  • Positive attitude
  • Vendor relations
  • Strategic thinking
  • People Management
  • Mobile application management

Accomplishments

  • Scholarship student for duration of Post Graduate degree
  • Colt - Global Ace Award Winner under the the "Succeeding Together" category

Certification

  • Oracle CPQ
  • Weblogic
  • Agile Practitioner
  • ITIL V3 Foundation

Experienced

  • TOGAF
  • Azure Cloud
  • ServiceNow
  • WebMethods
  • SAML
  • Umbraco
  • Java/J2ee and Java based web application servers (Tomcat, Jboss, Weblogic.)
  • Spring, Hibernate and dependency injection frameworks
  • Microsoft Azure and cloud services


Timeline

Application Manager - Digital and Integration

Southern Water
10.2024 - Current

Software Developer Lead - Digital

Southern Water
06.2021 - 10.2024

Manager - Application Development (Sales Tools)

Colt Technology Services
09.2016 - 05.2021

Lead software engineer

Colt Technologies Services
07.2012 - 06.2016

Software engineer

Colt Technology Services
03.2009 - 05.2016

Software Engineer

HCL Technologies
01.2007 - 02.2009

Master of Science - Computer Applications

ICFAI University
01.2005 - 12.2007

Bachelor of Science - Information Technology

Sikkim Manipal University
01.2002 -

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Arunabha Mukhopadhyay