Arun Lal

• Sourced initial funding to get business off the ground.
• Have hired associates to set up a team to make content and advertisements to kick-start the business.
• Successfully ran a service where clients were assisted in understanding the stock market.
• Handled portfolios of clients for 3 years.
• Successfully traded the stock market with a team to make consistent profits.

Project Description

• Sanofi is one of the leading pharmaceutical company in its lineup
• Cognizant handles the support of various applications for content management for Sanofi
• Belonged to AMS 2.0, a team that handles a wide range of applications in different categories as well as manages the Application servers as well as content servers
• Technology: Role and Responsibilities
• Understanding the technical issues of the users using the application and providing the best possible solution for them
• Part of the installation team performing installation activities for deploying packages
• Understanding re-occurring issues and finding possibilities for permanent fixes
• Managing server issues related to the application.

• Team Size: 22 Duration: 5 months
• Sutherland is a BPO, where I worked with a team for McAfee anti-virus technical support.
• I learned the complete process and used software tools to remote access and help customers with Technical issues.