Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Arun  Earnest

Arun Earnest

Abu Dhabi

Summary

Positive and upbeat Customer Service Specialist bringing 5 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

idea Cellular Company
Idukki, India
02.2019 - 09.2020

responsible for providing customer service and support to customers. and also responsible for handling customer inquiries, complaints, and problems. They may also be responsible for providing information about products and services, processing orders and returns, and handling customer accounts.

Retail Sales Assistant

Honda Bike showroom
Idukki, India
02.2018 - 12.2019
  • I was responsible for providing excellent customer service to customers who came into the store. I would help them find the items they were looking for, process their payments, and provide them with information about the store's products and services. I would also perform tasks such as stocking shelves and cleaning the store.

Education

Bachelor of Arts - Hotel Management

Institute of Hotel Management and Hospitality
Trivandrum Kerala India
2019

Certificate of Higher Education - Plus two

St george Higher secondary School
India
2013

Skills

  • Multi-tasking
  • Solution development
  • Energetic work ethic
  • Team leadership
  • Call centre experience
  • Stockroom operations
  • Customer data management
  • Telephone enquiries specialist
  • Problem-solving

Languages

English
First Language
Malayalam
Proficient
C2
Hindi
Advanced
C1
tamil
Advanced
C1

Timeline

Customer Service Representative

idea Cellular Company
02.2019 - 09.2020

Retail Sales Assistant

Honda Bike showroom
02.2018 - 12.2019

Bachelor of Arts - Hotel Management

Institute of Hotel Management and Hospitality

Certificate of Higher Education - Plus two

St george Higher secondary School
Arun Earnest