Arun AnandaKumar
Bengaluru
Summary
Seasoned Operations and Logistics Leader with over 8+ years of experience managing and optimising large-scale last-mile operations, supply chain processes, and team leadership across Bangalore logistics networks. Proven ability to deliver operational excellence, drive strategic growth, reduce costs, and enhance service delivery KPIs. Skilled in cross-functional collaboration, team mentoring, and agile transformation within highly competitive environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deputy Manager Supply & Operations
Loadshare Networks
Bangalore
07.2024 - Current
- Assisted area managers in achieving high performance and aligning team goals with organisational objectives.
- Supported implementation and strategy teams to enhance last-mile logistics operations and improve customer experience.
- Onboarded e-commerce riders and assisted in managing shipments effectively.
- Facilitated relationships with multiple clients including Blinkit, Zepto, Rapido, Uber, and Hyperlocal.
- Contributed to achieving live counts and operational performance within a short timeframe by supporting a high-performing team.
- Mentored team leads in hiring, training, and performance management.
- Ensured compliance with service standards through quality checks and dispatch accuracy.
- Participated in workforce management initiatives focused on staffing, training, and retention strategies.
- Gained hands-on experience with cross-utilisation programmes.
Operations Executive
SOLV India Pvt.Ltd
Bengaluru
01.2024 - Current
- Assisted in managing 18,000 sqft of warehouse operations for a client.
- Coordinated with third-party service providers to maintain smooth operations.
- Processed 50 tons of FMCG orders daily.
- Monitored the NDR process at a micro level.
- Supported third parties in streamlining operations including LM, FM, NDR, and RTO.
- Handled end-to-end operations data analysis and monitored daily SLA reports.
- Reviewed RM reports and assessed DA performance and related metrics.
- Supervised warehouse staff and managed daily shift operations.
- Checked accuracy of third-party reports and evaluated their performance on a daily basis.
- Communicated with FM teams, sellers, and buyers.
Business Operations Lead
Scoo Ev
Bengaluru
08.2023 - 12.2023
- Assisted teams with daily operations for 83 employees.
- Supported setting new operational matrices.
- Facilitated target assignments to in-house technicians.
- Managed supply orders and equipment maintenance contracts.
- Conducted regular audits of fleet and stock.
- Helped track budget expenses effectively.
- Provided facilities support to sales teams.
- Collaborated in meetings with CEO level personnel.
City Manager
Zyngo Ev Moblity Pvt Ltd
Bangalore
12.2022 - 07.2023
- Assisted in managing Amazon and Big Basket clients.
- Supported five operation managers and eighteen team leaders.
- Helped oversee a fleet of over 112 electronic vehicles, including three EVs and two EVs.
- Monitored 160 delivery points across Bangalore.
- Provided assistance in ensuring high service standards with an 80% closure rate.
- Handled a volume of 16,000 groceries from Amazon.
- Facilitated daily target setting for operations managers.
- Conducted weekly audits of fleet vehicles and daily COD audits.
- Participated in regular training sessions with ground-level teams.
Senior Business Lead Operation's & Hiring (SWAT TEAM)
Shadowfax Technolgies Pvt.Ltd
Bengaluru
03.2022 - 09.2022
- Assisted in managing supply team and operations department.
- Supported onboarding centre operations for business development executives.
- Acted as point of contact with clients and monitored service centre performance.
- Helped oversee last mile deliveries and e-commerce rider operations in Bangalore.
- Processed high volume of shipments daily and ensured smooth service centre operations.
- Identified issues at branch level and contributed to resolution planning.
- Participated in regular power sessions between riders and operations team.
- Conducted audits on operation floors to maintain operational efficiency.
- Created reports and updated internal databases accordingly.
Associate
Delhivery Pvt Ltd
Bengaluru
01.2020 - 02.2022
- Supported smooth onboarding processes for new employees.
- Assisted with double onboarding sessions daily to facilitate operational needs.
- Gained insights into ground-level operations through assistant team lead role.
- Allocated 40 shipments per store to logistics riders.
- Managed 4000 shipments daily to ensure efficient distribution.
- Conducted regular training sessions to enhance team performance.
- Oversaw operations across 4 dispatch centres.
- Monitored shipments from scanning to end-of-day to evaluate store performance.
- Compiled hourly reports and coordinated with stores and riders to boost productivity.
- Addressed scanning and escalation issues by auditing and segregating misrouted shipments.
- Handled communications via email and phone to support operational needs.
- Participated in operations and recruitment to gain experience in e-commerce.
ATL
Kiran Display System's PVT Ltd
Bengaluru
02.2017 - 12.2020
- Assisted in managing shipments for clients including Flipkart and Naptol with minimal volumes.
- Facilitated early morning dispatches to ensure timely deliveries.
- Processed return shipments efficiently.
- Handled over 400 shipments on a daily basis.
- Reported issues to mid-level management in a prompt manner.
- Addressed customer concerns regarding fraudulent shipments.
- Supported a team of 5 associates in daily operations.
- Compiled regular reports and maintained a comprehensive database.
- Contributed to operations of a micro 3PL startup company.
Ground Staff
AIR India SATS
Bengaluru
02.2016 - 01.2017
- Delivered high-quality ground-level services to support company operations.
- Collaborated with flight crew to ensure safe and systematic aircraft operations.
- Assisted with online ticketing and baggage weight cross-checking to resolve passenger issues for a seamless journey.
- Monitored processes closely in collaboration with IATA team.
- Supported operations for Air Vistara and Air India flights.
- Acquired knowledge in logistics.
Education
1 - 7 Std -
St. Anthonys English School
Bengaluru8-10 std -
New Baldwins Residential school
Bengaluru11std - 12std -
Indo Asian Academy
BengaluruB.COM -
IEC University
H.PSkills
- Supply Chain Management
- Strong project management skills
- Leadership skills
- Rider management
- E-commerce operations
- Process improvement
- Inventory Management
- Warehouse Management Systems
- Transport Management
- Data Analysis and Reporting
- Quality Control and Assurance
- MS Excel (Pivot Tables, VLOOKUP)
Accomplishments
Seasoned Operations and Logistics Leader with over 8+ years of experience managing and optimising large-scale last-mile operations, supply chain processes, and team leadership across Bangalore logistics networks. Proven ability to deliver operational excellence, drive strategic growth, reduce costs, and enhance service delivery KPIs. Skilled in cross-functional collaboration, team mentoring, and agile transformation within highly competitive environments.
Certification
- Diploma in Advance Excel & SQL
- Principles of Management (Great Learning)
- Supply Chain Management (Great Learning)
Timeline
Deputy Manager Supply & Operations
Loadshare Networks
07.2024 - Current
Operations Executive
SOLV India Pvt.Ltd
01.2024 - Current
Business Operations Lead
Scoo Ev
08.2023 - 12.2023
City Manager
Zyngo Ev Moblity Pvt Ltd
12.2022 - 07.2023
Senior Business Lead Operation's & Hiring (SWAT TEAM)
Shadowfax Technolgies Pvt.Ltd
03.2022 - 09.2022
Associate
Delhivery Pvt Ltd
01.2020 - 02.2022
ATL
Kiran Display System's PVT Ltd
02.2017 - 12.2020
Ground Staff
AIR India SATS
02.2016 - 01.2017
1 - 7 Std -
St. Anthonys English School
8-10 std -
New Baldwins Residential school
11std - 12std -
Indo Asian Academy
B.COM -
IEC University