Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Aruj Akhtar

Walsall,West Midlands

Summary

A dedicated professional with expertise in customer service and client communication, known for exceptional manners and etiquette. As well as being a quick learner I work well under pressure, I am excited about the opportunity to develop in a fast-paced environment. Committed to maintaining high personal grooming standards while pursuing opportunities to enhance service delivery. I’m committed to providing a positive fun experience for every customer. I am confident that I would be a valuable asset to your team and I’m excited about the opportunity to contribute to your company's success.

Overview

2
2
years of professional experience
23
23
years of post-secondary education
1
1
Certification

Work history

School Run Escort

Taxi Base
Walsall, West Midlands
05.2025 - Current
  • Developed strong relationships with regular clientele to encourage repeat bookings.
  • Adapted to a variety of social situations for diverse clientele needs.
  • Provided a safe and supportive environment during the school run.
  • Upheld the highest standards of personal grooming, fitness, and presentation at all times.
  • Flexed with clients changing requirements, plans and companionship strategies based on current needs and moods.

Customer advisor

Khawabeeda
Walsall, West Midlands
07.2023 - 01.2024
  • Resolved customer complaints effectively, maintaining brand reputation.
  • Collaborated closely with colleagues to resolve complex customer issues swiftly.
  • Took care of customers' requests and enquires via phone and email.
  • Picked and packed clothing.
  • Handled returns and exchanges diligently minimising dissatisfaction amongst clientele.

Education

GCSEs - English Language

Grace Academy Darlaston.
Darlaston, Walsall
09.2016 - 07.2022

GCSEs - English Literature

Grace Academy Darlaston
Darlaston, Walsall
09.2016 - 07.2022

GCSEs - Mathmatics

Grace Academy Darlaston
Darlaston, Walsall
09.2016 - 07.2022

GCSEs - Religious education

Grace Academy Darlaston
Darlaston, Walsall
09.2016 - 07.2022

Skills

  • Manners and etiquette
  • Fluent in multiple languages
  • Customer Service
  • Client communication
  • Time-Management
  • Quick-Learner
  • Team-Player
  • confidence

Certification

Driving License; gained 22/03/25

Affiliations

  • Reading and writing
  • Keeping update with worldly matters
  • Socialising with friends and family.

References

References available upon request.

Timeline

School Run Escort

Taxi Base
05.2025 - Current

Customer advisor

Khawabeeda
07.2023 - 01.2024

GCSEs - English Language

Grace Academy Darlaston.
09.2016 - 07.2022

GCSEs - English Literature

Grace Academy Darlaston
09.2016 - 07.2022

GCSEs - Mathmatics

Grace Academy Darlaston
09.2016 - 07.2022

GCSEs - Religious education

Grace Academy Darlaston
09.2016 - 07.2022
Aruj Akhtar