To develop my career
ARTUR CAMI
Butler & Chauffeur
London Bridge ,Borough
Summary
An ambitious, articulate, hands on and hardworking hospitality professional seek to further career. Has invaluable experience working in Hospitality Industry as a Butler-Chauffeur and Concierge. Has good knowledge of London as I have doing chauffeuring time to time. Like working under own initiative or within a team, can adapt to any environment plus possesses good communication, written and IT skills. Able to prioritized workloads, works well under pressure to meet deadlines with an enthusiastic can-do attitude and a good sense of humour
Overview
17
17
years of professional experience
10
10
years of post-secondary education
5
5
Certificates
3
3
Languages
Work History
Head Butler
OAKLEY CAPITAL LTD
London, Chelsea
10.2021 - Current
- Representing the organization as the first point of contact for all VIP guests
- Delivering excellent levels of service and ensuring needs of guests are satisfied and standards achieved throughout across their stay
- Proactively planning for guests and thinking laterally to accommodate a variety of unforeseen request
- Using advanced negotiation skills to manage complaints, working with guests until issues are resolved
- Stores equipment in appropriate storage areas
- Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Carried out day-to-day duties accurately and efficiently.
Club Restaurant Assistant
GIUSEPPE'S PLACE
London, London Bridge
05.2017 - 10.2021
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
Chauffeur & Driver
OZERLAT UKLTD
London, Golders Green
04.2016 - 05.2017
- Greeting customers as they arrive and had good relationship with customers
- Ensured all requests from guests were made possible and allowed up
- Respecting all guests privacy and adhered to guests confidentially
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Stored passenger luggage and personal items with care for safety and security.
- Vacuumed, cleaned and sanitized vehicles between customers.
Butler
GREYCOAT LUMLEYS
London, Chelsea
11.2012 - 04.2016
- Setting tables with cloths, napkins, cutlery
- Carrying meals and orders to tables -
- Serving food onto dinners plates from a plater balanced on arm
- Maintaining all type of silver ware and EPNS ware (Electro Plated Nickel Silver)
- Dealing with several tables at once - Carrying meals and orders to tables
- Respecting all guests privacy and adhered to guests confident
- Inspected all cleaning and household tasks for alignment with quality standards.
Butler
AVENANCE@BNPPARIBAS BANK
London, Marylebone
02.2007 - 11.2012
- Greeting customers as they arrive and had good relationship with customers
- Identified and anticipated guests need delivering a personalized service providing food and beverages
- Ensured all requests from guests were made possible and followed up
- Respecting all guests privacy and adhered to guests confidentially
- Setting tables with cloths, napkins, cutlery
- Maintaining all type of silver ware and EPNS ware (Electro Plated Nickel Silver)
- Inspected all cleaning and household tasks for alignment with quality standards.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Collaborated with team members to achieve target results.
Butler & Concierge
LEHMAN BROTHERS
London, Canary Wharf
11.2005 - 02.2007
- Greeting customers as they arrive and had good relationship with customers
- Respecting all guests privacy and adhered to guests confidentially
- Monitoring and reporting any theft or damages to management
- Welcome customers upon entrance and confirm reservations
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the Company
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Ensured all requests from guests were made possible and followed up
Education
GED -
Xhevdet Doda
Bulqize City 09.1994 - 06.1998
High School Diploma -
Southwark College
London 09.1999 - 06.2005
Skills
English driving Licence
Certification
Highfield Level 3 Award in Emergency First Aid at Work (RQF)
Interests
To develop my skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Highfield Level 3 Award in Emergency First Aid at Work (RQF)
01-2022
Head Butler
OAKLEY CAPITAL LTD
10.2021 - Current
A-Level or equivalent Award for personal License Holders
10-2019
A-Level or equivalent in Gateway Qualification Level 1 Award in Progression
03-2018
Club Restaurant Assistant
GIUSEPPE'S PLACE
05.2017 - 10.2021
A-Level or equivalent in BCS Level 1 ECDL Award in IT User skills (QCF)
11-2016
Chauffeur & Driver
OZERLAT UKLTD
04.2016 - 05.2017
GCSE or equivalent in Adult Literacy Certificate
09-2013
Butler
GREYCOAT LUMLEYS
11.2012 - 04.2016
Butler
AVENANCE@BNPPARIBAS BANK
02.2007 - 11.2012
Butler & Concierge
LEHMAN BROTHERS
11.2005 - 02.2007
High School Diploma -
Southwark College
09.1999 - 06.2005
GED -
Xhevdet Doda
09.1994 - 06.1998
Playing Chess and listening to ,music
I do love playing chess with my Father.
I do listening to the music on my spare time.
Playing Chess and listening to ,music
I do love playing chess with my Father.
I do listening to the music on my spare time.
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