Artina Ghanavati
Stockport,England
Summary
Enthusiastic Volunteer focused on enhancing guest experiences through prompt responses and effective engagement. Ensures a safe environment by adhering to health and sanitation practices. Demonstrates strong customer service and social skills, while efficiently managing multiple service interactions.
Overview
1
1
year of professional experience
Work History
Volunteer
Oxfam Charity Shop
Cheadle, Manchester
08.2025 - 04.2026
- Complied with health and sanitation practices and procedures.
- Responded to guest questions about current facility events and future offerings.
- Collected payments and fees using POS system with zero errors.
- Calculated costs with exceptional maths abilities.
- Assisted customers in handling personal items and articles in changing rooms.
- Guided patrons during emergencies, following company procedures.
Pharmacy Intern
High street pharmacy
Cheadle, Manchester
06.2025 - 07.2025
- Assisted pharmacists in dispensing medications accurately to patients, following strict safety protocols.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Participated in inventory management tasks, including receiving, storing, and organising pharmaceutical supplies efficiently.
- Maintained a clean and organised pharmacy environment, complying with hygiene and safety regulations.
- Kept pharmacy areas organised to promote better staff productivity.
- Arranged orderly pharmacy storage for ease of item retrieval.
Education
GCSEs -
Aquinas college
Stockport 2021 - 2026
Skills
- Patient interaction
- Customer service
- Customer service excellence
- Customer engagement
- Guest and client satisfaction
- Health compliance
- Health and safety procedures
- Food hygiene standards
- Food preparation basics
- Inventory management
- Cash management
- Payment processing
- Cash register operation
- Handling cash
- Cost calculation
- Cleaning and sanitation
- Cleaning protocols
- Safety protocols
- Punctuality
- Reliability
- Verbal communication
- Organisational management
- Instruction compliance
- Basic first aid
- Basic literacy
- Positive attitude
Languages
Persian
Proficient
C2
Spanish
Intermediate
B1
English
Proficient
C2
Timeline
Volunteer
Oxfam Charity Shop
08.2025 - 04.2026
Pharmacy Intern
High street pharmacy
06.2025 - 07.2025
GCSEs -
Aquinas college
2021 - 2026