Arthur Florea
Rainham,Essex
Summary
Customer-focused individual with a passion for delivering exceptional in-store experiences. Strong communication and organisational skills, with the ability to work effectively in fast-paced environments. Committed to maintaining high presentation standards and enhancing customer satisfaction. Highly organised with excellent attention to detail and a positive, motivated attitude. Keen interest in fashion and current trends, eager to contribute to a dynamic retail team and continuously develop new skills.
Overview
3
3
years of professional experience
Work history
Retail assistant- work shadowing
Hugo Oliver
Greenwich
2025.04 - 2025.04
- Observed and learned effective sales techniques.
- Developed confidence in speaking with clients and delivering excellent customer service.
- Stayed updated on current promotions and new products to provide accurate information to customers.
- Supported team members for improved operational efficiency.
- Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
Primary school assistant
Thomas Arnold Primary school
Dagenham, Barking and Dagenham
2022.10 - 2022.10
- Supported the school PE teacher in delivering structured and engaging physical education lessons for primary school pupils.
- Assisted with setting up and organising sports equipment to ensure sessions ran smoothly and safely.
- Supervised and encouraged students during activities, promoting teamwork, participation and positive behaviour.
- Demonstrated and explained exercises and drills to help pupils understand techniques and improve performance.
Education
A-Levels - BTEC Business
Barking Abbey School
Barking, Barking and Dagenham 2023.09 - 2025.05
Diploma of Higher Education - Business management
Queen Mary University of London
London, England 2025.09 -
Skills
- Excellent customer service with a passion for creating positive in-store experiences
- Strong communication skills with the ability to listen, engage and assist customers effectively
- Good organisational skills and strong attention to detail
- Ability to work efficiently in a fast-paced retail environment
- Reliable, honest and punctual with a strong work ethic
- Promotional strategies understanding
Affiliations
- Badminton
- Gym
- Travelling
- Interest in fashion and awareness of current trends
Accomplishments
I was awarded the Jack Petchey Achievement Award at my Taekwondo club in recognition of my discipline, leadership and commitment. I also achieved my Black Belt, demonstrating perseverance, resilience and a strong work ethic. As a senior member of the club, I support my instructor by leading half of the class frequently, teaching techniques, mentoring junior students, and helping to maintain a focused and positive training environment. This experience strengthened my leadership, communication and organisational skills, as well as my ability to motivate and support others.
Timeline
Diploma of Higher Education - Business management
Queen Mary University of London
2025.09 -
Retail assistant- work shadowing
Hugo Oliver
2025.04 - 2025.04
A-Levels - BTEC Business
Barking Abbey School
2023.09 - 2025.05
Primary school assistant
Thomas Arnold Primary school
2022.10 - 2022.10