Arta Grandon

• Verified prescription accuracy to ensure patient safety.
• Coordinated with healthcare providers for effective prescription management.
• Provided healthcare advice for minor ailments to enhance patient care.
• Explained prescription details and side effects to improve patient understanding.
• Maintained up-to-date knowledge of pharmaceutical advancements through continuous development.
• Assisted pharmacists in boosting operational efficiency within the pharmacy.
• Communicated with prescribers to confirm medication dosages and repeat prescriptions.
• Completed administrative tasks diligently, increasing productivity.

Case Management and Compliance

• Maintained accurate case records, ensuring compliance with regulations and confidentiality protocols.
• Safeguarded client information by adhering to privacy and data security policies.
• Managed caseload documentation efficiently, ensuring timely and well-structured reports.

Assessment and Direct Work with Children and Families

• Conducted assessments in line with the Assessment Framework and relevant guidance.
• Completed home visits to observe family dynamics and gather children's wishes and feelings.
• Engaged in direct work with children, using creative approaches to help them express their wishes and feelings.
• Identified risks and strengths within families to develop appropriate support strategies.
• Completed Single Assessments and produced clear, evidence-based written reports.
• Assisted in collecting background details, additional information, and key concerns of service users.

Multiagency Collaboration and Advocacy

• Participated in Strategy Meetings and Initial Child Protection Conferences.
• Conducted Health Checks in collaboration with partner agencies.
• Worked alongside healthcare providers, educators, and community officials to secure resources for families.
• Advocated for disadvantaged individuals, promoting social justice and equal access to services.

Professional Development and Learning Opportunities

• Shadowed senior social workers to gain insight into assessments, home visits, and service user engagement.
• Learned about legal frameworks, safeguarding policies, and ethical considerations in social work.
• Engaged in critical reflection and supervision sessions to develop practice and enhance learning.

Training and Skills Development

• Completed training in Systemic Practice, strengthening my ability to assess and support families holistically.
• Developed proficiency in the LiquidLogic platform, ensuring effective case management and documentation.
• Undertook Domestic Violence Awareness training to recognise risks and support affected individuals.

• Developed coping strategies to address individual challenges effectively.
• Advocated for disadvantaged individuals, promoting social justice and equality.
• Created safe environments for confidential discussions about sensitive topics.
• Established rapport with clients by understanding personal situations and respecting boundaries.
• Conducted thorough risk assessments prioritising client safety and well-being.
• Connected clients with community resources to bridge gaps in basic needs.
• Collaborated with healthcare providers to secure resources and advocate for client rights.
• Maintained accurate client records using proprietary software to ensure data integrity.

• Dispensed accurate quantities of medications according to prescription orders without errors.
• Processed prescriptions swiftly to ensure timely access to medicines for patients.
• Delivered high-quality customer service, significantly improving pharmacy experience.
• Provided personalised advice on medication usage, enhancing customer satisfaction.
• Answered patient queries regarding medications, ensuring reassurance and clarity.
• Managed pharmaceutical supplies effectively, minimising wastage and avoiding overstocking.
• Recommended appropriate over-the-counter products for minor ailments, aiding customer wellbeing.
• Adhered to regulatory standards for safe medication handling, promoting a secure work environment.

• Fostered a welcoming store environment by maintaining clean and well-organised displays.
• Ensured stock replenishment in a timely manner to maintain product availability.
• Built strong relationships with regular customers for repeat business.
• Utilised excellent communication skills to provide detailed product information.
• Managed till operations smoothly, reducing waiting time for customers.
• Improved customer service by efficiently handling queries and complaints.
• Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
• Collaborated effectively with team members to meet sales targets.

• Tutored younger kids in basic subjects like Language or Maths as part of daily tasks.
• Liaised with parents regularly about the child's progress and behaviour at home.
• Promoted emotional well-being by establishing a nurturing atmosphere.
• Assisted with bedtime routine to promote good sleep hygiene practices in children.
• Ensured children's safety by supervising indoor and outdoor activities.
• Managed children's day-to-day schedules to ensure organised routines.
• Responded calmly to emergencies, thereby ensuring child safety under all circumstances.
• Prepared nutritious meals, enhancing children's overall health.
• Administered first aid when necessary, maintaining child safety.
• Encouraged physical activity with outdoor games, promoting fitness in children.
• Accompanied children on outings, ensuring their safety and enjoyment.