Arslaan Khalid
Manchester,Greater Manchester
Summary
Dynamic professional with expertise in analytical decision making and policy interpretation, complemented by strong written communication and priority management skills. Demonstrates proficiency in quality assurance and stakeholder engagement, providing leadership support under pressure. Committed to leveraging these competencies to drive organisational success and enhance strategic initiatives.
Overview
11
11
years of professional experience
Work history
Decision Maker
Home Office
Liverpool
11.2022 - 12.2025
- Conducted complex immigration casework on asylum, protection and human rights in accordance with legislation.
- Applied pertinent case law and country information to evaluate credibility and eligibility.
- Managed diverse caseload while prioritising tasks to meet operational deadlines.
- Made informed judgements in sensitive cases involving children and safeguarding issues.
- Reviewed colleagues’ draft decisions, delivering constructive feedback to enhance consistency.
- Addressed casework queries from colleagues, offering guidance and escalating critical issues as needed.
- Contributed to quality assurance by pinpointing learning opportunities and improving decision-making standards.
- Communicated effectively with internal stakeholders, adapting style to suit various audiences.
Personal Tax Advisor
HMRC
Manchester
06.2022 - 11.2022
- Ensured compliance with HMRC regulations through meticulous record keeping.
- Conducted thorough research to optimise client's tax position.
- Identified potential tax credits and savings for client benefit.
- Utilised comprehensive understanding of personal and corporate taxes to provide tailored solutions.
- Responded to HMRC inquiries promptly, avoiding any late penalties or fines for clients.
- Kept accurate documentation of all correspondence with HMRC regarding client cases.
Deputy manager
Lidl
Manchester
09.2014 - 06.2022
- Implemented effective staff training programmes to enhance performance.
- Contributed innovative ideas in strategy meetings that enabled business expansion.
- Managed daily operations to ensure smooth office functioning.
- Provided guidance to junior staff, promoting professional growth and development.
- Supported Store Manager in running a busy retail operation, achieving operational targets.
- Led and developed staff through coaching, training, and performance management.
- Resolved customer issues efficiently, demonstrating strong judgement and communication skills.
- Ensured compliance with company policies and health and safety requirements.
Education
Higher National Diploma - Accounting and Finance
CGMA
Bachelor of Arts - Politics
University of Punjab
Skills
- Analytical decision making
- Policy interpretation
- Written communication
- Priority management
- Quality assurance
- Stakeholder engagement
- Leadership support
- Pressure management
Timeline
Decision Maker
Home Office
11.2022 - 12.2025
Personal Tax Advisor
HMRC
06.2022 - 11.2022
Deputy manager
Lidl
09.2014 - 06.2022
Bachelor of Arts - Politics
University of Punjab
Higher National Diploma - Accounting and Finance
CGMA