Summary
Overview
Work History
Education
Skills
Referencesavailable
Hobbies and Interests
Timeline
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ARSHAD MIAH

London

Summary

I deliver exceptional service as a dedicated postal courier, ensuring timely and accurate delivery of mail and packages. My commitment to efficiency and reliability helps maintain seamless operations and high customer satisfaction. I excel in route planning and time management, consistently optimizing delivery schedules to enhance productivity. My strong organizational skills and attention to detail ensure that all mail is handled with the utmost care and precision. I excel in communication, providing clear updates to customers and resolving any issues promptly. By fostering positive relationships with clients and colleagues, I contribute to a supportive and collaborative work environment. My proactive approach and problem-solving abilities ensure that I consistently exceed performance expectations and support the overall success of the postal service.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Amazon flex
07.2022 - Current
  • Ensured timely and accurate delivery of packages, consistently meeting or exceeding delivery targets
  • Approached customers with professionalism, ensuring a positive experience at each delivery point
  • Kept delivery vehicle and equipment clean, organized, and in good working condition to ensure safe and efficient operations
  • Effectively managed and organized packages in the vehicle to optimize delivery routes and ensure quick access
  • Maintained awareness of surroundings to ensure the security of packages and personal safety during deliveries
  • Strictly followed all road safety and traffic regulations, ensuring the safe and lawful completion of deliveries
  • Successfully handled deliveries in diverse weather conditions, consistently maintaining a high level of service.

Sales Assistant

Tesco
11.2019 - 07.2022
  • Operating the tills and accurately handling cash and card payments
  • Approaching customers and politely asking them if they need any assistance
  • Keeping the shop and displays clean and tidy at all times
  • Receiving deliveries, unpacking and re-shelving or storing stock
  • Involved in regular stock checks and stock takes
  • Being vigilant at all times and to help minimise theft
  • Ensuring all Health & Safety procedures are effectively carried out.
  • Established rapport with customers using active listening and interpersonal skills.

Store Associate

Around a Pound
08.2017 - 12.2017
  • Giving professional customer service
  • Managing the Welcome Desk
  • Dealing with customer enquiries
  • Liaising with other departments within the Partnership
  • Carrying out routine administrative duties
  • Dealing with telephone queries around customer care
  • Working on the tills as when required
  • Dealing with stock checking.

Customer Advisor

Boots Pharmacy
05.2016
  • Took the initiative to seek out training on keeping up to date with the latest developments of medicine and products coming to store
  • Utilised interpersonal skills when liaising with colleagues at other branches and head office and dealing with external suppliers
  • Improved communication skills and assertiveness through regularly chasing-up late deliveries or payments and handled customer queries and complaints
  • Dealt with financial transactions and used organisational skills to track stock levels and order products.

Education

Undergraduate Computing, BSc Hons - Information Technology

Greenwich University
Greenwich, GRE
12.2024

BTEC level 3 Extended Diploma of IT -

New City College (Tower Hamlets Campus)
London, ENG
12.2019

GCSE -

Bow School
LONDON
12.2017

Skills

  • Retail sales
  • Skilled problem solver
  • Strong verbal communication
  • Customer service
  • Languages, Speaker
  • Personable
  • Motivated team player
  • Fluent in English
  • Stocking
  • Safe and efficient delivery driving
  • Time management
  • Route planning
  • Package handling
  • Equipment Operation
  • GPS Navigation
  • Roads and highways knowledge

Referencesavailable

Reference upon request


Hobbies and Interests

  • Listening to music
  • Going to the gym to maintain a healthy lifestyle
  • Playing sports like football, tennis, basketball, etc.
  • Occasionally playing video games

Timeline

Delivery Driver

Amazon flex
07.2022 - Current

Sales Assistant

Tesco
11.2019 - 07.2022

Store Associate

Around a Pound
08.2017 - 12.2017

Customer Advisor

Boots Pharmacy
05.2016

Undergraduate Computing, BSc Hons - Information Technology

Greenwich University

BTEC level 3 Extended Diploma of IT -

New City College (Tower Hamlets Campus)

GCSE -

Bow School
ARSHAD MIAH