Summary
Overview
Work History
Education
Skills
Timeline
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Arsha Kavitha Anil

CUSTOMER ASSISTANT
Wembley

Summary

Experienced customer service professional with a strong background in customer relations, support, and problem resolution. Proven ability to handle high-volume inquiries, resolve customer concerns, and provide product recommendations to enhance satisfaction. Skilled in communication, conflict resolution, and service efficiency. Committed to delivering positive customer experiences and meeting performance goals.

Overview

3
3
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Kitchen Assistant

Peri peri grill chicken
12.2024 - 06.2025
  • Food preparation, chopping and slicing, Ensuring high standards of cleanliness.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.

Customer Assistant

Sainsbury’s
11.2024 - 12.2024
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Familiarity with store products and promotions. Strong verbal and written communication skills.
  • Handling customer complaints and resolving issues quickly and professionally.
  • Collaborating effectively with colleagues to ensure smooth store operations.
  • Supported promotional events by setting up displays and engaging customers in product demonstrations.
  • Handled cash transactions accurately while adhering to company security protocols.

Waiter & Receptionist

b Café
11.2022 - 06.2023
  • Adhered to health and safety regulations by ensuring proper food handling, storage, and hygiene practices were followed at all times, maintaining a safe dining environment.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Handled customer enquiries and resolved complaints professionally, providing exceptional service and ensuring a positive dining experience.

Retail Sales Assistant

KC CENTRE
02.2022 - 11.2022
  • Assisted customers in selecting products based on their needs, providing expert knowledge to upsell relevant items, leading to increased sales and customer loyalty.
  • Maintained well-organized store displays and conducted regular stock checks to ensure shelves were stocked and visually appealing, boosting sales and customer satisfaction.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

MSc - Cardiology

Middlesex University
London, ENG
01.2024 - Current

Bsc - Cardiacare Technology

Rajiv Gandhi University
India
01.2022 - 01.2023

Skills

  • Fast-Paced Environment Skills

  • Multitasking

  • Customer Service

  • Ability to Work Under Pressure

  • Ability to Work in a Team

  • Communication Skills

  • Health & Safety Knowledge

  • Chef support

  • Kitchen equipment operation

  • Ingredient management

  • High volume dining

Timeline

Kitchen Assistant

Peri peri grill chicken
12.2024 - 06.2025

Customer Assistant

Sainsbury’s
11.2024 - 12.2024

MSc - Cardiology

Middlesex University
01.2024 - Current

Waiter & Receptionist

b Café
11.2022 - 06.2023

Retail Sales Assistant

KC CENTRE
02.2022 - 11.2022

Bsc - Cardiacare Technology

Rajiv Gandhi University
01.2022 - 01.2023

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Arsha Kavitha AnilCUSTOMER ASSISTANT