Arsen Godolja
Leicester ,Leicestershire
Summary
Reliable Van Driver with proactive attitude seeking to leverage skills in route planning and customer interaction. Strong background in time management and problem-solving, ensuring smooth and timely deliveries. Committed to enhancing customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work history
Van Driver
LV motors
West Drayton , Middlesex
2023.11 - 2025.12
- Alerted [Job title] of [Type] faults, unscheduled servicing and maintenance requirements.
- Maintained clean, well-functioning vehicle through regular attention and care.
- Applied personal road knowledge and GPS application to set shortest routes.
- Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
- Handled delivery issues such as damaged or missing stock.
- Planned driving routes according to traffic to exceed delivery turnaround targets.
- Safely performed deliveries [Number]% faster than company average, whilst fully complying with driving laws and regulations.
- Delivered goods on time by following optimal routes and maintaining vehicle condition.
- Accepted and organised work requests using company app.
- Supported physically challenged customers to enter and disembark vehicle safely.
- Maintained [Number] long-term business relationships by liaising with customers to confirm and cater to delivery details and special requirements.
Van Driver
Amazon
Coalville , Leicestershire
2020.09 - 2023.09
- Ensured correct loading and unloading of products to avoid damage or loss.
- Maintained cleanliness in van, contributing to a professional company image.
- Enhanced company reputation through courteous interactions with customers during deliveries.
- Improved customer satisfaction by ensuring safe and timely delivery of items.
- Settled disputes or complaints efficiently with customers to maintain good relationships.
- Kept up-to-date knowledge of road network changes, avoiding unnecessary delays in delivery schedules.
- Offered assistance with heavy parcels, resulting in positive feedback from clients.
- Loaded vans according to schedule deadlines, ensuring punctual departures for deliveries.
- Delivered goods on time by following optimal routes and maintaining vehicle condition.
- Kept accurate records of mileage, fuel costs and expenses for accountability purposes.
- Checked vehicle before each trip to ensure mechanical issues were identified early.
- Assisted warehouse team with stock management, improving overall operational efficiency.
- Followed all driving regulations for safety assurance on the road.
- Used navigation skills under pressure situations, ensuring no delays in urgent deliveries.
- Communicated effectively with dispatch team, aiding efficient coordination of deliveries.
- Completed daily vehicle inspections for maintenance of safety standards.
Skills
- Advanced driving qualifications
- Adaptable delivery methods
- Van cleaning and maintenance
- Long distance hauling
- Knowledge of transport laws
- Reliable and dependable
- Secure package handling
- Multi-Drop delivery expertise
- Familiarity with local areas
- Resilience in traffic
- Load handling
- Forklift operation
- Grocery deliveries
- Multi-drop delivery
Websites
Timeline
Van Driver
LV motors
2023.11 - 2025.12
Van Driver
Amazon
2020.09 - 2023.09