Arsalan Amin
LONDON,surrey
Summary
Accomplished professional with extensive expertise in restaurant operations and POS systems, staff supervision and training, and inventory and cost management. Demonstrated proficiency in financial handling and budgeting, menu development and promotion, as well as hygiene and food safety compliance. Proven leadership in team building, customer service excellence, conflict resolution, communication, adaptability, problem solving, time management, attention to detail, and multitasking. Committed to driving operational efficiency while maintaining high standards of service quality.
Overview
3
3
years of professional experience
2032
2032
years of post-secondary education
Work history
Front of House & Head Chef
Gugsu Indochinese Restaurant
Crawley
2025.01 - 2025.04
- Welcoming guests, answering queries, and resolving complaints
- Managing orders, coordinating with kitchen staff, and ensuring quick service
- Overseeing cleanliness, table resets, and POS operations
- Promoting specials and representing the restaurant's brand values
Part-time Customer Representative
Burger City
Crawley
2025.01 - 2025.04
- Providing friendly service and managing orders at the counter
- Handling payments and maintaining cleanliness
- Promoting offers and ensuring a positive customer experience
Restaurant Manager
SkyFood Pvt Ltd
Islamabad
2022.07 - 2024.09
- Managed daily restaurant operations and team leadership
- Oversaw inventory, cash flow, and budget handling
- Trained staff, enforced hygiene compliance, and led marketing initiatives
- Successfully boosted operational efficiency and customer retention
- Key Achievements
- Improved Operational Efficiency: Reduced wait times and streamlined service flow
- Staff Leadership: Trained and developed cohesive restaurant teams
- Customer Satisfaction: Implemented service strategies leading to repeat clientele
- Inventory Control: Reduced waste and optimized cost-efficiency
- Marketing & Menu Development: Introduced new items and increased sales
Education
Masters - Healthcare Leadership
BPP University
Bachelor of Dental Surgery - Dental Surgery
Frontiers Medical & Dental College
2017.01 - 2021.01
A-Levels & Matriculation - undefined
ICMS College System & Peshawar Model School
2014.01 - 2016.01
Skills
- Restaurant Operations & POS Systems
- Staff Supervision & Training
- Inventory & Cost Management
- Financial Handling & Budgeting
- Menu Development & Promotion
- Hygiene & Food Safety Compliance
- Leadership & Team Building
- Customer Service & Conflict Resolution
- Communication & Adaptability
- Problem Solving & Time Management
- Attention to Detail & Multitasking
Accomplishments
- Improved Operational Efficiency: Reduced wait times and streamlined service flow.
- Staff Leadership: Trained and developed cohesive restaurant teams.
- Customer Satisfaction: Implemented service strategies leading to repeat clientele.
- Inventory Control: Reduced waste and optimized cost-efficiency.
- Marketing & Menu Development: Introduced new items and increased sales.
Custom
Restaurant Operations & POS Systems, Staff Supervision & Training, Inventory & Cost Management, Financial Handling & Budgeting, Menu Development & Promotion, Hygiene & Food Safety Compliance, Leadership & Team Building, Customer Service & Conflict Resolution, Communication & Adaptability, Problem Solving & Time Management, Attention to Detail & Multitasking
Timeline
Front of House & Head Chef
Gugsu Indochinese Restaurant
2025.01 - 2025.04
Part-time Customer Representative
Burger City
2025.01 - 2025.04
Restaurant Manager
SkyFood Pvt Ltd
2022.07 - 2024.09
Bachelor of Dental Surgery - Dental Surgery
Frontiers Medical & Dental College
2017.01 - 2021.01
A-Levels & Matriculation - undefined
ICMS College System & Peshawar Model School
2014.01 - 2016.01
Masters - Healthcare Leadership
BPP University