Arron Vivian
Summary
Experienced automotive and logistics professional with a proven background in workshop management, fleet maintenance, and time-critical transport operations. Combines hands-on technical expertise with strong leadership and business management skills, having successfully run a vehicle repair business and managed fleet operations. Known for reliability, efficiency, and a high level of professionalism, with extensive experience supporting NHS and MOD contracts.
Overview
38
38
years of professional experience
Work History
Specialist Courier (Self employed) NHS & MOD
Self employed
Various
08.2019 - Current
- Transported sensitive medical samples and equipment between hospitals, laboratories, and healthcare facilities across the UK
- Managed time-critical deliveries, consistently meeting strict deadlines over long-distance routes (South Coast to Midlands)
- Ensured full compliance with handling, storage, and transportation regulations for clinical and hazardous materials
- Maintained accurate documentation and chain-of-custody records for all consignments
- Built strong working relationships with NHS staff and laboratory teams, delivering a reliable and professional service
- Planned efficient delivery routes to optimise time, fuel use, and workload
- Maintained vehicle safety, cleanliness, and roadworthiness in line with legal requirements
- Demonstrated high levels of discretion, trustworthiness, and accountability when handling confidential materials
- Operated as a self-employed contractor, managing scheduling, invoicing, and business administration
Delivery Driver
Stalbridge Linen
Shaftesbury, Dorset
09.2017 - 08.2019
- Delivered and collected linen to and from hotels, restaurants, and commercial clients across designated routes
- Provided a professional and reliable service, acting as a key point of contact for customers
- Managed daily delivery schedules, ensuring timely and accurate order fulfilment
- Handled heavy loads safely, adhering to manual handling and health & safety regulations
- Maintained accurate delivery records and paperwork
- Conducted vehicle checks and ensured roadworthiness in line with legal requirements
- Built strong relationships with regular clients, contributing to customer satisfaction and retention
- Resolved on-site queries efficiently and communicated any issues back to the depot
Pub Landlord/Licensee
Self Employed
Stalbridge, Dorset
10.2016 - 09.2017
- Managed the day-to-day operations of a busy public house, overseeing all aspects of service, staffing, and customer experience
- Recruited, trained, and supervised staff, ensuring high standards of performance and customer service
- Maintained full compliance with licensing laws, health & safety regulations, and food hygiene standards
- Managed stock control, ordering, and supplier relationships to ensure efficient operations and cost control
- Handled cash management, budgeting, and financial reporting
- Delivered a welcoming and professional environment, building strong relationships with regular customers and the local community
- Organised events and promotions to increase footfall and revenue
- Resolved customer issues effectively, maintaining a positive reputation for the business
Owner/Manager Vehicle Servicing and Repair Garage
V Mechanics Ltd
Poole, Dorset
03.2009 - 05.2017
- Owned and managed a successful vehicle servicing and repair business, overseeing all operational and commercial activities
- Diagnosed and repaired a wide range of mechanical and electrical vehicle faults to a high professional standard
- Managed end-to-end customer service, building a loyal client base through trust, transparency, and quality workmanship
- Supervised and supported staff, allocating workloads and maintaining productivity and standards
- Controlled business finances, including budgeting, pricing, invoicing, and cost management
- Sourced parts and negotiated with suppliers to ensure cost-effective and timely repairs
- Ensured compliance with health & safety regulations and industry standards
- Maintained workshop efficiency, prioritising jobs and managing workflow to meet customer deadlines
- Developed the business through repeat custom and word-of-mouth referrals
Workshop Manager - Taxi & LGV Vehicles
Airport Cars
Wimborne, Dorset
08.2005 - 03.2009
- Managed the maintenance, servicing, and repair of a mixed fleet of taxis and light commercial vehicles, ensuring full roadworthiness and compliance with licensing and legal standards
- Planned and scheduled routine servicing, inspections, and MOT preparation to minimise downtime and maximise fleet availability
- Diagnosed mechanical and electrical faults and coordinated timely, cost-effective repairs
- Supervised workshop operations, allocating workloads and maintaining high standards of productivity and workmanship
- Maintained detailed service records, compliance documentation, and vehicle history logs
- Managed parts procurement, stock control, and supplier relationships to ensure efficient and economical operations
- Ensured adherence to health & safety regulations and safe working practices within the workshop
- Liaised with drivers and management to prioritise urgent repairs and maintain operational continuity
- Monitored maintenance costs and contributed to budget control and cost-saving initiatives
Motor Vehicle Technician
Various
Poole, Dorset
06.1991 - 08.2005
- Carried out servicing, maintenance, and repairs across a range of leading vehicle manufacturers including Mercedes-Benz, BMW, Volvo, Renault, Peugeot, and Citroën
- Diagnosed mechanical and electrical faults using manufacturer-specific diagnostic equipment
- Completed routine servicing, MOT preparation, and complex repairs to manufacturer standards
- Worked within both main dealership and independent garage environments, maintaining high levels of quality and efficiency
- Ensured all work complied with health & safety regulations and industry best practices
- Maintained accurate job records and communicated effectively with service advisors and customers
- Demonstrated strong technical knowledge across petrol and diesel engines, braking systems, suspension, and electrical components
- Consistently met productivity targets and deadlines in fast-paced workshop environments
Vehicle Technician Apprentice
Station Garage
Lymington, Hampshire
09.1988 - 06.1991
- Completed a formal apprenticeship in motor vehicle maintenance and repair
- Gained hands-on experience in servicing, diagnostics, and repair of a range of vehicles
- Assisted qualified technicians with routine maintenance, inspections, and fault finding
- Developed skills in engine systems, braking, suspension, and electrical components
- Learned to use diagnostic tools and workshop equipment safely and effectively
- Followed health & safety procedures and workshop best practices at all times
- Built a strong foundation in mechanical principles and practical problem-solving
Education
C&G Apprenticeship in Motor Vehicle Servicing & Repairs
Southampton Technical College
Southampton01-1991
GCSEs - English, Maths, Geography, History, Technical Drawing, Art, Metal Work
Hurn Court School
Bournemouth, 01-1987
Skills
- Medical logistics
- Hazardous materials handling
- Route optimization
- Compliance management
- Customer relationship management
- Time management
- Technical communication
- Risk assessment
- Problem solving
- Staff training
- Financial management
- Health and safety compliance
- Inventory control
- Client engagement
- Innovative thinking
- Information analysis
- Business process improvement
- Results oriented approach
- Influential leadership
- Performance optimisation
- Stakeholder management
- Supply chain management
- Diplomatic negotiation
- Profit and loss understanding
- Logistics management
- Financial Forecasting
- Positive attitude
- Customer service excellence
- Creative thinking
- Decision making
- Active listening
- Team Leadership
- Effective communication
- Flexibility
- Technical troubleshooting
- Relationship-building
- Product knowledge
- Customer engagement
- Written and verbal communication
- Leadership in team settings
- Risk Management
- Client Relationship Management
- Physical stamina
- Self-motivation
- Employee training
- Critical-thinking
- Project coordination
- Project Management
- Professional integrity
- Equipment Maintenance
- Financial reporting
- Follow up management
- Quality Assurance
- Strategic thinking
Timeline
Specialist Courier (Self employed) NHS & MOD
Self employed
08.2019 - Current
Delivery Driver
Stalbridge Linen
09.2017 - 08.2019
Pub Landlord/Licensee
Self Employed
10.2016 - 09.2017
Owner/Manager Vehicle Servicing and Repair Garage
V Mechanics Ltd
03.2009 - 05.2017
Workshop Manager - Taxi & LGV Vehicles
Airport Cars
08.2005 - 03.2009
Motor Vehicle Technician
Various
06.1991 - 08.2005
Vehicle Technician Apprentice
Station Garage
09.1988 - 06.1991
C&G Apprenticeship in Motor Vehicle Servicing & Repairs
Southampton Technical College
GCSEs - English, Maths, Geography, History, Technical Drawing, Art, Metal Work
Hurn Court School