I am a highly motivated Sports Trader with 10 years of experience in the role and an additional 5 years in the industry. Offering expertise in in-play trading as well as extensive knowledge in customer patterns and behaviours. In addition to in-play skills, I also have experience with pre-match markets and outright books. I am a strong, independent worker with the ability to work as part of a team to achieve our goals.
In this role, I trade in-play US sports events, and I also create US sports pre-match markets.
For in-play shifts, I trade events in all major US sports: NFL, MBA, MLB and NHL. In addition to trading, I also check bets for correct lines and customer profiles to see they they need actioning in any way, be it a betting restriction, limit increase or for gambling controls.
For pre-match shifts, I am responsible for deriving markets for MLB, NBA, and NFL. I update outright books on a daily basis, to ensure the odds are in line with the market. I monitor incoming bets, review the market, and the customer's profile to see if the market or customer requires action. I have successfully increased a sports market offering by creating new betting opportunities.
In this role, I was fully accountable for the running of the shop and leading the team in the absence of the shop's manager. Duties included customer service, running the shop in line with the manager's vision and the shop's KPIs to create a safe and enjoyable environment for customers, following Social Responsibility guidelines, and following the shop's operational procedures and cash management procedures.
In this role, I was primarily responsible for handling customer transactions, providing excellent customer service and ensuring a safe and enjoyable betting environment. Other responsibilities included customer interaction, transaction handling, maintaining the shop, promoting responsible gambling, building relationships and supporting the team.