Summary
Overview
Work history
Education
Skills
Timeline
Generic

Arron Hawes

Chelmsford,Essex

Summary

Results-driven retail leader with extensive experience managing fast-paced supermarket environments. Skilled in developing teams and individuals, inspiring staff, and fostering a culture of accountability. Adept at driving sales, optimising operations, and maintaining a customer-focused approach while achieving business goals and delivering exceptional store performance.

Overview

12
12
years of professional experience

Work history

Operations director

MiniMe Mindfulness
Chelmsford, Essex
09.2023 - Current
  • Optimised operational performance across franchise network, ensuring compliance with health and safety standards.
  • Monitored, tracked, and reported on key performance indicators to enhance efficiency and consistency.
  • Developed and enforced company policies supporting franchise compliance and operational excellence.
  • Provided guidance as Safeguarding Lead, ensuring franchisees maintained a safe environment.
  • Safeguarded data as Cyber Security Lead, monitoring risks and ensuring regulatory compliance.
  • Designed and managed franchise recruitment process, aligning with company values for long-term success.
  • Led training programmes, equipping partners with essential knowledge and tools for consistent operation.

Store manager

Tesco Stores Ltd
various, Essex
01.2014 - 07.2020
  • Oversaw daily operations of stores with weekly turnovers between £600,000 and £800,000.
  • Managed 230 colleagues, including team members and lead managers, to enhance performance.
  • Accountable for sales, profit, and KPI targets through strategic implementation.
  • Delivered exceptional customer experiences by resolving issues promptly.
  • Developed high-performing teams through effective recruitment, training, and succession planning.
  • Controlled stock management, shrinkage, budgets, payroll, and store presentation for optimum efficiency.
  • Ensured compliance with company policies, health & safety regulations, and food hygiene standards.
  • Fostered an inclusive team culture aligned with company values and objectives.

Education

GCSEs - Various

Chantry High School
Ipswich, Suffolk
09/1987 - 05/1992

A-Levels - English Literature & Geography

Chantry Sixth Form Centre
Ipswich, Suffolk
09/1992 - 04/1994

Skills

Leadership & Team Management – Ability to motivate, develop, and lead a team effectively, ensuring high performance and engagement


Customer Service Excellence – Strong focus on customer satisfaction, resolving issues quickly, and maintaining a positive store reputation


Financial & Commercial Awareness – Understanding budgets, sales targets, and profitability to make informed business decisions


Operational & Organisational Skills – Efficiently managing day-to-day store operations, stock control, and compliance with health and safety regulations


Communication Skills – Clear and effective communication with team, company leaders and customers to ensure smooth operations


Problem-Solving & Decision-Making – Quickly analyzing situations, identifying solutions, and making confident decisions under pressure


Adaptability & Resilience – Ability to manage change, stay flexible, and handle challenges or high-pressure situations calmly


Analytical & IT Skills – Using data, reports, and technology to monitor performance, forecast needs, and improve store efficiency

Timeline

Operations director

MiniMe Mindfulness
09.2023 - Current

Store manager

Tesco Stores Ltd
01.2014 - 07.2020

GCSEs - Various

Chantry High School
09/1987 - 05/1992

A-Levels - English Literature & Geography

Chantry Sixth Form Centre
09/1992 - 04/1994
Arron Hawes