Arron Hawes
Chelmsford,Essex
Summary
Results-driven retail leader with extensive experience managing fast-paced supermarket environments. Skilled in developing teams and individuals, inspiring staff, and fostering a culture of accountability. Adept at driving sales, optimising operations, and maintaining a customer-focused approach while achieving business goals and delivering exceptional store performance.
Overview
12
12
years of professional experience
Work history
Operations director
MiniMe Mindfulness
Chelmsford, Essex
09.2023 - Current
- Optimised operational performance across franchise network, ensuring compliance with health and safety standards.
- Monitored, tracked, and reported on key performance indicators to enhance efficiency and consistency.
- Developed and enforced company policies supporting franchise compliance and operational excellence.
- Provided guidance as Safeguarding Lead, ensuring franchisees maintained a safe environment.
- Safeguarded data as Cyber Security Lead, monitoring risks and ensuring regulatory compliance.
- Designed and managed franchise recruitment process, aligning with company values for long-term success.
- Led training programmes, equipping partners with essential knowledge and tools for consistent operation.
Store manager
Tesco Stores Ltd
various, Essex
01.2014 - 07.2020
- Oversaw daily operations of stores with weekly turnovers between £600,000 and £800,000.
- Managed 230 colleagues, including team members and lead managers, to enhance performance.
- Accountable for sales, profit, and KPI targets through strategic implementation.
- Delivered exceptional customer experiences by resolving issues promptly.
- Developed high-performing teams through effective recruitment, training, and succession planning.
- Controlled stock management, shrinkage, budgets, payroll, and store presentation for optimum efficiency.
- Ensured compliance with company policies, health & safety regulations, and food hygiene standards.
- Fostered an inclusive team culture aligned with company values and objectives.
Education
GCSEs - Various
Chantry High School
Ipswich, Suffolk 09/1987 - 05/1992
A-Levels - English Literature & Geography
Chantry Sixth Form Centre
Ipswich, Suffolk 09/1992 - 04/1994
Skills
Leadership & Team Management – Ability to motivate, develop, and lead a team effectively, ensuring high performance and engagement
Customer Service Excellence – Strong focus on customer satisfaction, resolving issues quickly, and maintaining a positive store reputation
Financial & Commercial Awareness – Understanding budgets, sales targets, and profitability to make informed business decisions
Operational & Organisational Skills – Efficiently managing day-to-day store operations, stock control, and compliance with health and safety regulations
Communication Skills – Clear and effective communication with team, company leaders and customers to ensure smooth operations
Problem-Solving & Decision-Making – Quickly analyzing situations, identifying solutions, and making confident decisions under pressure
Adaptability & Resilience – Ability to manage change, stay flexible, and handle challenges or high-pressure situations calmly
Analytical & IT Skills – Using data, reports, and technology to monitor performance, forecast needs, and improve store efficiency
Timeline
Operations director
MiniMe Mindfulness
09.2023 - Current
Store manager
Tesco Stores Ltd
01.2014 - 07.2020
GCSEs - Various
Chantry High School
09/1987 - 05/1992
A-Levels - English Literature & Geography
Chantry Sixth Form Centre
09/1992 - 04/1994