Arran Jean-Baptiste
London
Summary
Office Management and Administration Professional with over 3 years of experience optimising efficiency, service quality across various environments. Dependable and reliable support specialist with a focus on people, logistics and organisation. Robust technical knowledge and proficiency, working effectively with cross-functional teams locally and globally in ensuring operational and service excellence.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Office manager
Market Financial Solutions
LONDON
2025.03 - 2025.07
- Coordinated facility maintenance, providing a safe and comfortable work environment.
- Tracked inventory levels of office supplies, preventing stock shortages.
- Liaised with IT department to rectify technical issues promptly.
- Prepared detailed reports for senior management's strategic planning.
- Maintained company records in compliance with legal requirements.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Ensured smooth day-to-day operations with diligent oversight of office tasks.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Office manager
3S Money
LONDON, Greater London
2023.10 - 2024.10
- Interacted with clients and vendors professionally by phone, email or in-person to provide information and direct queries to relevant staff and teams.
- Prepared invoices and processed payments, working with finance teams where necessary .
- Oversaw office inventory ordering, requisitions and stocking (food+beverage, stationery, cleaning, health+saftey/first aid supplies).
- Coordinated and maintained impressive office organisation to keep facilities efficient, organised and professional.
- Acted as main point of contact for global colleagues, providing information or connecting them to relevant staff.
- Disseminated information to London Office and Global Offices, regarding new policy, changes/updates, events, logistics.
Administrative assistant
BE Offices
LONDON, Greater London
2021.09 - 2023.09
- Handled incoming calls for clients, answering questions, directing calls and documenting messages.
- Kept and maintained accurate filing system for storage of confidential client information.
- Supported clients with administrative needs for photocopying, printing and filing.
- Received, sorted and distributed incoming mail. franked and logged outgoing mail and couriers.
- Arranged filing systems for easy use and retrieval by personnel.
- Ordered stock and supplies from suppliers to meet various office needs.
- set up meeting rooms for clients, assisting with IT, supplies and food orders as necessary
Concierge/Building Supervisor
Etoile Facilities
London, Middlesex
2020.02 - 2020.03
- Greeted guests and managed check-in and check-out procedures.
- Maintained tidy work area to promote cleanliness and quality standards.
- Monitored building entrances and exits to protect occupants from unwanted guests.
- Reported major building faults and concerns to management for prompt repair.
Member Host
The Office Group
London
2019.06 - 2019.11
- Managed meeting spaces efficiently
- Assisted clients with admin requests (printing, incoming/outgoing mail, call handling)
- Dealt with guests politely and quickly
- Conducted viewings for potential clients, highlighting key selling points
- Conducted weekly building checks for maintenance and health & safety
Education
A-Levels - Music
Greig City Academy Sixth Form
Hornsey, Haringey 2011.09 - 2014.07
GCSEs - English
Greig City Academy
London 2009.09 - 2011.07
GCSEs - Maths
Greig City Academy
London 2009.09 - 2011.07
GCSEs - Science Double Award
Greig City Academy
London 2009.09 - 2011.07
Skills
- Inventory management
- Microsoft Office
- Mail handling
- Office administration
- On-site Health and Safety
- Travel coordination
- Verbal communication
- First Aid
Timeline
Office manager
Market Financial Solutions
2025.03 - 2025.07
Office manager
3S Money
2023.10 - 2024.10
Administrative assistant
BE Offices
2021.09 - 2023.09
Concierge/Building Supervisor
Etoile Facilities
2020.02 - 2020.03
Member Host
The Office Group
2019.06 - 2019.11
A-Levels - Music
Greig City Academy Sixth Form
2011.09 - 2014.07
GCSEs - English
Greig City Academy
2009.09 - 2011.07
GCSEs - Maths
Greig City Academy
2009.09 - 2011.07
GCSEs - Science Double Award
Greig City Academy
2009.09 - 2011.07