Arpita Shah

Managing and optimizing company's online sales, which includes responsibilities like optimizing product listings and analyzing performance to drive sales and improve customer experience.
1. Update and maintain product listings, including descriptions, prices, and images.
2. Process new orders, checking for accuracy in delivery addresses, products, and stock.
3. Coordinate with third-party distributors to ensure timely delivery. Manage and investigate customer invoice and shipping queries.
4. Handle customer inquiries, issues, and complaints via phone or email.

• Responsible for ensuring allocated equipment/instruments are maintained, serviced, and calibrated and that associated records are in compliance at all times.
• Ensured adherence to Good Laboratory Practices for consistent
  quality output. Tested products and raw materials against Quality Control (QC) standards.
• Preparing and manufacturing medicine orders consistently ensures SOP compliance within strict timeline. Performed routine microbiological testing on raw materials, in process samples, and finished products. (MLT, PET).Conducted Environmental Monitoring (EM) & Water Testing.
• Document activities accurately, clearly, immediately, and in accordance with approved procedures.
• Maintain high standard of work, in accordance with requirements of relevant standards e.g. Good Manufacturing Practice (GMP). Contribute to audits.
• Coordinated closely with wider team members for successful
  completion of tasks within deadlines.

• Mail Sorter
• Unloading mail and parcels, moving them through warehouses, and ensuring that mails arrive at their destination safely.
• Working as team, During single shift target to sort over million items with team.
• Handled confidential information, maintaining discretion and integrity.
• Maintained digital database, enhancing ease of access to information.

• Using technical equipment to safely draw blood from patients
• Explaining process of drawing blood clearly to patients. Reassuring and calming patients who might be nervous or scared of procedure.
• Applying dressings to wound created by drawing blood.
• Registering blood and storing it in correct environment.
• Sending blood samples to testing laboratories. Keeping track of blood samples and results that are returned after testing.
• Updating patient records.

• Getting store ready before opening hours.
• To greet customers with sincere and warm welcome.
• Ask open questions to find out customers' needs. Recommend, select and locate correct merchandise for customers' needs.
• To receive and process cash and card transactions.
• Maintain customer-friendly and customer-focused environment at all times.