Arpit Paul
EDINBURGH
Summary
Accomplished restaurant & hospitality leader with over a decade of experience specializing in luxury dining, team leadership, and operational excellence. Skilled at enhancing guest experiences, boosting revenue, and fostering top-performing teams within dynamic, upscale settings. Noteworthy for expertise in whisky/wine mastery (HIT Scotland Scholar) and dedication to upholding exceptional service standards.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Waiter
The Balmoral, Rocco Forte Hotel
Edinburgh
08.2025 - Current
- Delivered refined, anticipatory service in a Michelin Guide restaurant , expertly guiding guests through intricate tasting menus and coursing sequences.
- Upheld world-class dining standards through flawless table management, deep menu knowledge, and seamless collaboration between kitchen and sommelier teams.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders served to guests.
- Maintained a clean and organized dining environment, ensuring a positive experience for guests.
- Maintained knowledge of current culinary trends, incorporating innovative ideas into menu offerings and presentation styles.
Assistant Manager
Sunlaw’s at Schloss Roxburghe
07.2024 - 07.2025
- Spearhead fine-dining operations for a luxury hotel, ensuring flawless service and 5-star guest satisfaction.
- Mentor a team of 15+ waitstaff, implementing training programs to uphold Michelin-standard service.
- Leverage advanced whisky/wine expertise to guide pairings, elevating sales monthly.
- Passed the AA Rosette inspection with 3 Rosette’s.
Head Waiter
Los Mochis (Upscale Japanese-Mexican)
- Orchestrated high-volume service (150+ covers nightly), optimizing seating flow to boost turnover
- Resolved guest complaints with tact, maintaining a 100% satisfaction rate on post-visit surveys.
- Trained staff on allergen protocols and upselling techniques, increasing average check size monthly.
Manager
Kama Indian Classical (Toronto)
- Reduced staff turnover and training people via mentorship initiatives.
Bar Manager
Kolkata Club (Mississauga)
- Launched a Drink Fest specialising in western cocktails infused with Indian Flavors, increasing bar revenue monthly.
Manager
Bélley High
12.2022 - 11.2023
- Revamped FOH operations, reducing service delays by 30% through streamlined communication systems.
- Led a team of 10+staff, achieving Best Restaurant of the City Award.
Education
Hospitality Management -
Georgian College
Barrie, ON 01.2008 - 04.2011
Whisky Appreciation Diploma -
HIT Scotland Scholar
Edinburgh 03.2025 - 11.2025
Culinary Arts - undefined
Krystal Cooking Classes
LudhianaSkills
- Diploma holder in Scotch Whisky from Edinburgh Whisky Academy
- Fine Dining & Luxury Hospitality Management
- Staff Training & Leadership Development
- Whisky & Wine Curation / Guest Engagement
- Operational Efficiency & Cost Control
- Revenue Growth & Upselling Strategies
- Multilingual Service
Key Achievements
- Revenue Growth: Consistently exceeded sales targets via strategic upselling and guest engagement.
- Award-Winning: Selected among various candidates for the HIT Scotland Scholarship (whisky expertise).
- Team Builder: Trained 50+ staff members, with half of them promoted to leadership roles.
Timeline
Waiter
The Balmoral, Rocco Forte Hotel
08.2025 - Current
Whisky Appreciation Diploma -
HIT Scotland Scholar
03.2025 - 11.2025
Assistant Manager
Sunlaw’s at Schloss Roxburghe
07.2024 - 07.2025
Manager
Bélley High
12.2022 - 11.2023
Hospitality Management -
Georgian College
01.2008 - 04.2011
Head Waiter
Los Mochis (Upscale Japanese-Mexican)
Manager
Kama Indian Classical (Toronto)
Bar Manager
Kolkata Club (Mississauga)
Culinary Arts - undefined
Krystal Cooking Classes