Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Timeline
Generic
Arpan Bhargava

Arpan Bhargava

Norwich(UK),Norfolk

Summary

Experienced Quality Engineering Manager with a 19 years of strong track record of leading digital transformation initiatives to elevate customer experience through strategically integrating people and technology. Advocate for Generative AI adoption across SDLC and STLC to drive innovation and efficiency.

Industry experience spans BFSI, Telecom, and Energy sectors. Currently spearheading Quality Engineering transformation and stakeholder engagement for a major insurance provider in the UK.

Overview

19
19
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

QE Manager and Engagement Lead

Aviva from Wipro Digital
Norwich, UK
05.2014 - Current

Driving Quality Engineering Transformation & Customer Engagement Leading QE transformation initiatives focusing on customer-centric delivery and digital innovation. Implementing platform-level test strategies and leveraging Gen AI (e.g., GitHub Co-Pilot) to enhance Dev/Test lifecycle efficiency and shift-left testing practices.

🔹 Accelerating Delivery with Automation & Virtualization Championing faster routes to market through advanced test automation ( Web and Mobile) and service virtualization (e.g., Wiremock). Delivered high-impact cloud transformation, technology re-platforming, and migration programs.

🔹 Leadership, Growth & Strategy: Managing a team of 40+ QE professionals across web and mobile automation stacks. Responsible for account growth, revenue generation, operations, and technical solutions. Spearheading build and deployment processes, pipelines, and test management via Azure DevOps.

🔹 Collaboration & Portfolio Oversight: Working closely with development, business, and operations teams to deliver on strategic roadmaps. Partnering with POs for backlog management and prioritization. Engaging with platform leads and clients to ensure delivery excellence.

🔹 Governance, Reporting & Stakeholder Engagement: Leading program-level timeline and budget management. Providing executive-level visibility through KPI-based reporting in stakeholder forums. Owning roadmap creation and implementation for migration, testing, and QE strategies.

🔹 Driving Innovation Across Platforms: Collaborating with third-party Quality Managers to implement next-gen test tooling, DevOps, CI/CD, and test strategies across diverse delivery models. Experience spans functional, regression, UAT, A/B testing, NFT, penetration testing, and continuous testing in cloud/container environments.

🔹 Technical Transformation & Cloud Expertise: Successfully led DevOps, DevSecOps, and next-gen QE tooling transformations, including web and Mobile. Experienced in AWS and Azure cloud migrations, Greenfield and ADM programs, and enterprise-scale delivery initiatives.

Test manager

Wipro Digital
Pune, Maharashtra
06.2012 - 05.2014
  • Worked as a Test Manager /Scrum Master with testing experience in hand.
  • BDD Automation using Selenium+Java and CI using Jenkins, VSTS
  • Test Strategy/plan creation, Defect management, Test planning/execution
  • Driving all Scrum ceremonies (Lookahead, Estimation sprint planning, standups, review, and retrospectives) for the complete product life cycle and ensuring process improvement
  • Encouraged continuous improvement culture through retrospective meetings.
  • Enhanced team productivity by facilitating daily stand-up meetings.
  • Managed stakeholder expectations, and fostered good working relationships.
  • Led sprint planning sessions, and ensured alignment with business objectives.


Test Lead

Wipro Technologies
08.2011 - 06.2012
  • Responsible for writing the Test strategy Preparing and executing the test scenarios
  • Monitoring and controlling of Test progress
  • Worked as a part of a distributed team spanning the US, switzerland,India, and Singapore
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Team Management, Client Management Functional testing, Database Testing, SIT, UAT, and Defect Management.
  • Successfully delivered on tasks within tight deadlines.
  • Increased customer satisfaction by resolving issues.

Test Lead

Wipro Technologies
11.2009 - 08.2011
  • Worked as OSS/Network Test lead for Next Generation Access products (FTTP/FTTC) for UK Customer
  • Responsible for Timebox delivery as part of Agile Delivery Model
  • Tested and Implemented the FTTP/FTTC as a greenfield project
  • Led an NGA(Next-generation access) team of 15 Members spread across the Test Planning, Network Designing, Test execution (Functional/Automation) etc.

Senior Test Engineer

Wipro Technologies
Chennai, Tamil Nadu
08.2008 - 11.2009
  • Writing and execution of test case for Different Core/Access Routers
  • Network topology and Resilience testing
  • Shell scripting for Automation
  • L-2/L3 Protocol testing.

Member of Technical Staff

Kring Tellabs India Pvt limited
07.2006 - 08.2008
  • Testing of Network Management System (NMS/EMS) for Optical CommunicationMaking Test Plan, Test script, Preparing Testbed, executing test suits, Reporting Errors.
  • Led the team for testing of Service Pack, Feature Pack and E-Patches.
  • Maintain the Documentum database of all Tellabs 6300 product line.
  • Execution of Regression Testing/Automation Testing/PA Build and final release of NMS.
  • Install/upgrade/downgrade/migration of UNIX Servers.

Network Engineer

Fujitsu Optel Limited
Delhi, National Capital Territory of Delhi
05.2005 - 05.2006
  • Optical SDH Network installation for PGCIL, India
  • Commissioning and testing for Optical fibre network
  • UAT with the customer

Education

Certificate of Higher Education - Strategy and Transformation

Indian Institute of Management
Indore / India
07.2021 - 09.2022

Bachelor of Engineering - Electronics and Communications

Rajiv Gandhi proudyogiki vishwavidyalaya
Bhopal/India
/2000 - /2004

Skills

  • Finalist and Author of "Technology in use- GENI AI in Testing" at European Testing Awards 2024
  • Managing Projects with the efficient and responsible usage of AI
  • Driving business efficiency with AI from conception to deployment
  • Implementing Quality Engineering instead of Quality Assurance and driving with 3rd parties, Global service providers, etc
  • Driving efficiency with the help of Automation, Process improvement, and GEN AI
  • Strategic and transformation leader
  • Test Delivery Management from Onshore for the last 11 Years
  • Managed Small to medium-scale program, currently leading a team of 80 members
  • Customer engagement, Team Management, Portfolio, and Program Management
  • Responsible for account growth, revenue, and margin, and working closely with the Offshore Ops team

Technology stack:

  • AI: Co-pilot and Git hub Co-Pilot
  • IDE: Visual Studio, PyCharm
  • Language: C sharp, Python
  • Automation: BDD, Specflow, MS Test, Cucumber, Webdriver IO, Selenium, BrowserStack, Typescript
  • CI-CD, Code control, Test Management: ADO
  • Project Management: JIRA, Confluence

Process Alignment and Continuous Improvement:

  • Working with a delivery team to drive process alignment and standardization across teams and improve efficiency
  • Inspect and Adapt using system demo, Retrospective, and Problem-solving workshops

Stakeholder Management:

  • Driving Engagement from Client Locations for Web and Mobile Dev teams, and acting as a bridge between the Engineering team and Business teams
  • Responsible for revenue generation, Account growth, andprofit maximization

Certification

  • WPMP-Wipro PMP (equivalent to PMI-PMP)
  • Certified SAFe 5 Agilist
  • CSM from Scrum Alliance US
  • AWS Certified-Cloud-Practitioner/
  • Certified Software Testers from ISTQB,
  • Tricentis TOSCA- Automation Specialist 2020-01-01





Accomplishments

  • Received 3 Customer awards for Value adds and Innovation in 2020/2021
  • Cost Saving-(£20k/quarter) by having the right programme strategy in place, recognised by customer

Timeline

Certificate of Higher Education - Strategy and Transformation

Indian Institute of Management
07.2021 - 09.2022

QE Manager and Engagement Lead

Aviva from Wipro Digital
05.2014 - Current

Test manager

Wipro Digital
06.2012 - 05.2014

Test Lead

Wipro Technologies
08.2011 - 06.2012

Test Lead

Wipro Technologies
11.2009 - 08.2011

Senior Test Engineer

Wipro Technologies
08.2008 - 11.2009

Member of Technical Staff

Kring Tellabs India Pvt limited
07.2006 - 08.2008

Network Engineer

Fujitsu Optel Limited
05.2005 - 05.2006

Bachelor of Engineering - Electronics and Communications

Rajiv Gandhi proudyogiki vishwavidyalaya
/2000 - /2004
Arpan Bhargava