Experienced Quality Engineering Manager with a 19 years of strong track record of leading digital transformation initiatives to elevate customer experience through strategically integrating people and technology. Advocate for Generative AI adoption across SDLC and STLC to drive innovation and efficiency.
Industry experience spans BFSI, Telecom, and Energy sectors. Currently spearheading Quality Engineering transformation and stakeholder engagement for a major insurance provider in the UK.
Driving Quality Engineering Transformation & Customer Engagement Leading QE transformation initiatives focusing on customer-centric delivery and digital innovation. Implementing platform-level test strategies and leveraging Gen AI (e.g., GitHub Co-Pilot) to enhance Dev/Test lifecycle efficiency and shift-left testing practices.
🔹 Accelerating Delivery with Automation & Virtualization Championing faster routes to market through advanced test automation ( Web and Mobile) and service virtualization (e.g., Wiremock). Delivered high-impact cloud transformation, technology re-platforming, and migration programs.
🔹 Leadership, Growth & Strategy: Managing a team of 40+ QE professionals across web and mobile automation stacks. Responsible for account growth, revenue generation, operations, and technical solutions. Spearheading build and deployment processes, pipelines, and test management via Azure DevOps.
🔹 Collaboration & Portfolio Oversight: Working closely with development, business, and operations teams to deliver on strategic roadmaps. Partnering with POs for backlog management and prioritization. Engaging with platform leads and clients to ensure delivery excellence.
🔹 Governance, Reporting & Stakeholder Engagement: Leading program-level timeline and budget management. Providing executive-level visibility through KPI-based reporting in stakeholder forums. Owning roadmap creation and implementation for migration, testing, and QE strategies.
🔹 Driving Innovation Across Platforms: Collaborating with third-party Quality Managers to implement next-gen test tooling, DevOps, CI/CD, and test strategies across diverse delivery models. Experience spans functional, regression, UAT, A/B testing, NFT, penetration testing, and continuous testing in cloud/container environments.
🔹 Technical Transformation & Cloud Expertise: Successfully led DevOps, DevSecOps, and next-gen QE tooling transformations, including web and Mobile. Experienced in AWS and Azure cloud migrations, Greenfield and ADM programs, and enterprise-scale delivery initiatives.
Technology stack:
Process Alignment and Continuous Improvement:
Stakeholder Management: