Arpan Bhargava
Norwich(UK),Norfolk
Summary
Engagement Delivery Leader with deep expertise in Hybrid Cloud (On-premise, AWS/Azure/GCP) Infrastructure, multi‑domain service delivery, and large‑scale transformation across on‑prem and cloud environments. Skilled in managing cross‑functional teams spanning Cloud, Infrastructure, Network, Database, and Environment Management to ensure seamless service delivery, operational stability, and SLA adherence.
Led major cloud transition and transformation programmes, aligning delivery with IT best practices, security standards, and customer objectives. Proven ability to engage and influence CIO‑level stakeholders, drive operational excellence, and lead globally distributed teams across the UK, Canada, India, and Poland.
Accountable for account growth, RFP leadership, solutioning, and end‑to‑end delivery governance, consistently ensuring predictable outcomes and high customer satisfaction
Skills
- Managing Projects with the efficient and responsible usage of AI
- Driving business efficiency with AI from conception to deployment
- Implementing Quality Engineering instead of Quality Assurance and driving with 3rd parties, Global service providers, etc
- Driving efficiency with the help of Automation, Process improvement, and GEN AI
- Strategic and transformation leader
- Test Delivery Management from Onshore for the last 11 Years
- Managed Small to medium-scale program, currently leading a team of 50 members
- Customer engagement, Team Management, Portfolio, and Program Management
- Responsible for account growth, revenue, and margin, and working closely with the Offshore Ops team
Technology stack:
- Gen AI: Co-pilot and Git hub Co-Pilot,
- LLMs framework : Langchain,Langsmith,
- IDE: Visual Studio, PyCharm, Jupyter
- Language: C sharp, Python
- Automation: BDD, Specflow, MS Test, Cucumber, Webdriver IO, Selenium, BrowserStack, Typescript
- CI-CD, Code control, Test Management: ADO
- Project Management: JIRA, Confluence
Overview
19
19
years of professional experience
Work history
Delivery Lead- Quality, Cloud and Infra
Aviva from Wipro Digital
Norwich, UK
05.2014 - Current
Played various roles, like Digital Delivery Manager->Agile Delivery Lead->Delivery Lead(Cloud and Infra), and am currently responsible for
- End-to-end cloud transformation programmes across multi-region teams (UK, India, Poland), ensuring alignment with business strategy, regulatory expectations, and enterprise architecture standards.
- Project management covering scope, time, and budget
- Stakeholder engagement, including senior management, project teams, and external partners, for runtime update
- GEN AI advocate and implemented into the SDLC to improve the efficiency and go-to-market approach.
- Completed a few complex programs like MyAviva App migration, Finance Testing, Oracle EBS upgrade, Data Centre migration, etc
- Coordinating with cloud providers (AWS, Azure, GCP), engineering teams, and business stakeholders.
- Preparation of migration timelines, risks, and impacts.
- Govern delivery through structured RAID management, dependency mapping, and outcome-based progress tracking.
- Lead Agile delivery across cloud, DevOps, and platform engineering teams, ensuring predictable, high-quality delivery.
- Accountable for managing the various projects E2E, covering multiple geographies
- Responsible for Customer Satisfaction, Leadership engagement, responsible for performance optimisation, automation, and cost efficiency initiatives.
- Mentor cross-functional teams, uplifting cloud engineering, DevOps, and QE maturity.
- Manage SOWs, change controls, and commercial alignment with cloud vendors and delivery partners.
- Managing a Team of 50 + Members to ensure the successful delivery
Test manager
Wipro Digital
Pune, Maharashtra
06.2012 - 05.2014
- Worked as a Test Manager /Scrum Master with testing experience in hand.
- BDD Automation using Selenium+Java and CI using Jenkins, VSTS
- Test Strategy/plan creation, Defect management, Test planning/execution
- Driving all Scrum ceremonies (Lookahead, Estimation sprint planning, standups, review, and retrospectives) for the complete product life cycle and ensuring process improvement
- Encouraged continuous improvement culture through retrospective meetings.
- Enhanced team productivity by facilitating daily stand-up meetings.
- Managed stakeholder expectations, and fostered good working relationships.
- Led sprint planning sessions, and ensured alignment with business objectives.
Test Lead
Wipro Technologies
08.2011 - 06.2012
- Responsible for writing the Test strategy Preparing and executing the test scenarios
- Monitoring and controlling of Test progress
- Worked as a part of a distributed team spanning the US, switzerland,India, and Singapore
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Team Management, Client Management Functional testing, Database Testing, SIT, UAT, and Defect Management.
- Successfully delivered on tasks within tight deadlines.
- Increased customer satisfaction by resolving issues.
Test Lead
Wipro Technologies
11.2009 - 08.2011
- Worked as OSS/Network Test lead for Next Generation Access products (FTTP/FTTC) for UK Customer
- Responsible for Timebox delivery as part of Agile Delivery Model
- Tested and Implemented the FTTP/FTTC as a greenfield project
- Led an NGA(Next-generation access) team of 15 Members spread across the Test Planning, Network Designing, Test execution (Functional/Automation) etc.
Senior Test Engineer
Wipro Technologies
Chennai, Tamil Nadu
08.2008 - 11.2009
- Writing and execution of test case for Different Core/Access Routers
- Network topology and Resilience testing
- Shell scripting for Automation
- L-2/L3 Protocol testing.
Member of Technical Staff
Kring Tellabs India Pvt limited
07.2006 - 08.2008
- Testing of Network Management System (NMS/EMS) for Optical CommunicationMaking Test Plan, Test script, Preparing Testbed, executing test suits, Reporting Errors.
- Led the team for testing of Service Pack, Feature Pack and E-Patches.
- Maintain the Documentum database of all Tellabs 6300 product line.
- Execution of Regression Testing/Automation Testing/PA Build and final release of NMS.
- Install/upgrade/downgrade/migration of UNIX Servers.
Network Engineer
Fujitsu Optel Limited
Delhi, National Capital Territory of Delhi
05.2005 - 05.2006
- Optical SDH Network installation for PGCIL, India
- Commissioning and testing for Optical fibre network
- UAT with the customer
Education
Certificate of Higher Education - Strategy and Transformation
Indian Institute of Management
Indore / India 07.2021 - 09.2022
Bachelor of Engineering - Electronics and Communications
Rajiv Gandhi proudyogiki vishwavidyalaya
Bhopal/India /2000 - /2004
Certification
- WPMP-Wipro PMP (equivalent to PMI-PMP)
- Certified SAFe 5 Agilist
- CSM from Scrum Alliance US
- AWS Certified-Cloud-Practitioner/
- Certified Software Testers from ISTQB,
- Tricentis TOSCA- Automation Specialist 2020-01-01
Accomplishments
- Finalist and Author of "Technology in use- GENI AI in Testing" at European Testing Awards 2024
- Received various Customer awards for Value adds and Innovation
Timeline
Certificate of Higher Education - Strategy and Transformation
Indian Institute of Management
07.2021 - 09.2022
Delivery Lead- Quality, Cloud and Infra
Aviva from Wipro Digital
05.2014 - Current
Test manager
Wipro Digital
06.2012 - 05.2014
Test Lead
Wipro Technologies
08.2011 - 06.2012
Test Lead
Wipro Technologies
11.2009 - 08.2011
Senior Test Engineer
Wipro Technologies
08.2008 - 11.2009
Member of Technical Staff
Kring Tellabs India Pvt limited
07.2006 - 08.2008
Network Engineer
Fujitsu Optel Limited
05.2005 - 05.2006
Bachelor of Engineering - Electronics and Communications
Rajiv Gandhi proudyogiki vishwavidyalaya
/2000 - /2004