Aron Orion Horvath
Norwich,Norfolk
Summary
Accomplished graduate student, eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality, and willingness to learn new things.
Overview
6
6
years of professional experience
16
16
years of post-secondary education
Work history
Customer service agent
Sale Supply ltd
Norwich, Norfolk
2024.09 - Current
- Improved customer satisfaction by efficiently resolving complaints and issues.
- Managed customer queries for better understanding of products and services.
- Logged customer information and data in secure systems, maintaining GDPR compliance.
- Maintained high standards of professionalism whilst dealing with complex situations.
Crew member
Five Guys
Brighton, Brighton and Hove
2022.02 - 2024.04
- Prepared food items according to the established recipes, maintaining consistency of taste and presentation.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Ensured customer satisfaction with prompt and accurate order fulfilment.
- Supported management in administrative tasks, enhancing operational efficiency.
- Checked completed orders for accuracy, quality, and presentation.
Sales assistant
Wilko
Loughborough, Leicestershire
2018.10 - 2021.05
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Assisted customers in locating specific items to boost satisfaction.
- Followed company procedures and guidelines for smooth retail operations.
Education
Bachelor of Arts - Film Making
METFilm School Brighton
Brighton 2021.09 - 2034.03
Diploma of Higher Education - Film and Tv Production
Loughborough College
Loughborough 2017.09 - 2021.05
Skills
- Technical proficiency
- Advanced computer proficiency
- Microsoft Office Suite expertise
- Adobe Suites proficiency
- Meticulous attention to detail
- Bilingual proficiency English / Hungarian
- CMS system
- SAP knowledge
- JIRA ticket management
References
References available upon request.
Timeline
Customer service agent
Sale Supply ltd
2024.09 - Current
Crew member
Five Guys
2022.02 - 2024.04
Bachelor of Arts - Film Making
METFilm School Brighton
2021.09 - 2034.03
Sales assistant
Wilko
2018.10 - 2021.05
Diploma of Higher Education - Film and Tv Production
Loughborough College
2017.09 - 2021.05