Summary
Overview
Work history
Education
Skills
Certification
Timeline
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ARON SEMPLE

Glasgow,Scotland

Summary

Results-driven First Assistant Manager with over four years of progressive leadership experience within Scotland's busiest Nando's restaurants. Progressed from Team Member to First Assistant Manager through strong operational performance, commercial awareness and people leadership. Experienced in leading teams of 70+ employees, workforce planning, recruitment, labour control, forecasting, KPI ownership and delivering exceptional customer experiences in high-pressure environments.

Overview

1
1
Certification
4
4
years of professional experience

Work history

First Assistant Manager

Nando's
Glasgow
07.2026 - 07.2026
  • Manage the daily operation of one of Scotland's busiest Nando's restaurants.
  • Produce rotas for 70+ employees.
  • Forecast weekly sales and labour requirements.
  • Lead recruitment and onboarding.
  • Own labour cost KPI and communicate performance.
  • Coach managers and supervisors.
  • Ensure operational excellence and legal compliance.

Second Assistant Manager

Nando's
Glasgow
04.2025 - 07.2026
  • Owned customer satisfaction and inaccurate order KPIs.
  • Analysed customer feedback.
  • Implemented continuous improvement plans.
  • Delivered KPI updates to management.
  • Supported recruitment and management development.

Supervisor

Nando's
Glasgow
01.2024 - 04.2025
  • Led shifts in a high-volume environment.
  • Managed staffing deployment, breaks and sales.
  • Ensured smooth restaurant operations.
  • Developed new team members.

Team Member

Nando's
11.2022 - 01.2024
  • Delivered exceptional customer service.
  • Worked across front and back of house.
  • Operated the grill and prepared food.
  • Learned operational excellence and teamwork.

Education

SQA Level 6 - Games Development

Glasgow

Higher - English, Business Management

National 5 - English, Mathematics, Business Management, Geography, Physical Education

Skills

  • Leadership & Team Development
  • Operational Management
  • Recruitment & Talent Development
  • Labour Control
  • Sales Forecasting
  • KPI Management
  • Customer Experience
  • Financial Awareness
  • Coaching & Mentoring
  • Communication
  • Problem Solving
  • High-Volume Operations

Certification

alcohol license

first aid at work certification

Timeline

First Assistant Manager

Nando's
07.2026 - 07.2026

Second Assistant Manager

Nando's
04.2025 - 07.2026

Supervisor

Nando's
01.2024 - 04.2025

Team Member

Nando's
11.2022 - 01.2024

National 5 - English, Mathematics, Business Management, Geography, Physical Education

Higher - English, Business Management

SQA Level 6 - Games Development

ARON SEMPLE