Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
References
Languages
Timeline
Generic

AROMAL SUNILKUMAR SHIBINI

Middlesbrough,UK

Summary

A motivated and hardworking professional with experience as an Administrative Assistant and Support Executive. Known for being efficient, sincere, and empathetic, with strong organizational and interpersonal skills. Passionate about delivering excellence in every role, while fostering a friendly and collaborative work environment.

Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.

Productive professional demonstrating skills. Known for performing tasks and job duties quickly and with minimal supervision. Safety-oriented individual with superior knowledge of OSHA regulatory safety protocols and practices.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Warehouse Operative

Amazon Warehouse
Middlesbrough, UK
10.2024 - Current
  • Organized and managed warehouse operations to ensure efficient order fulfillment
  • Maintained high standards of accuracy and timeliness in handling packages and shipments
  • Worked collaboratively in a fast-paced environment, adhering to safety regulations

Support Executive

Civa Tech Pvt Ltd
Trivandrum, India
12.2021 - 08.2024
  • Assisted in daily administrative tasks, including data entry and client communication
  • Provided excellent customer service to ensure client satisfaction
  • Managed schedules, documentation, and follow-ups for projects efficiently
  • Monitored incoming calls and emails from customers; responded promptly as needed.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Handled client and customer onboarding to answer preliminary questions and concerns, preventing unnecessary support tickets.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Noted, documented, and quantified customer queries to deliver accurate quotes and estimates.
  • Recognized and responded to client questions and concerns to improve quality of support procedures.
  • Created detailed documentation of customer service interactions in a centralized database system.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Delivered consultative support to guarantee customer and consumer satisfaction.
  • Supported team with relevant intelligence by researching and reporting on market trends.
  • Identified, researched and resolved customer issues related to software applications, hardware components and network connectivity.
  • Configured computer systems, installed software applications and performed upgrades according to company standards.
  • Participated in regular meetings with management team to discuss progress updates and challenges encountered during the day-to-day operations.
  • Resolved customer inquiries in a timely manner, ensuring customer satisfaction.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Bachelor of Science - Chemistry and Industrial Chemistry

Sree Narayana College
Chathannoor, Kollam, India
01.2022

Higher Secondary Education -

Government Higher Secondary School
Navaikulam, Kerala, India

High School Education -

Government Higher Secondary School
Navaikulam, Kerala, India

Skills

  • Administrative Assistance
  • Customer Support
  • Strong Communication
  • Organizational Abilities
  • Efficiency in Warehouse Operations
  • Warehouse organization
  • Loading and unloading
  • Warehouse safety
  • Order picking
  • Packaging and labeling
  • Willing to learn
  • Problem-solving
  • Analytical thinking
  • Multitasking Abilities
  • Time management
  • Data entry
  • Adaptability and flexibility
  • Lifting and sorting
  • Interpersonal skills
  • Documentation skills
  • Packing and wrapping
  • Goal setting
  • Reliability
  • Multitasking capacity
  • Quality assessment and assurance
  • Warehouse environment safety
  • Secure packing
  • Physical stamina
  • Analytical skills
  • Teamwork and collaboration
  • Workplace cleanliness
  • Record keeping
  • Wrapping and boxing
  • Purchase order verification
  • Time management abilities
  • Excellent communication

Accomplishments

National Cadet Corps (NCC) Member, Demonstrated leadership, discipline, and teamwork through participation in NCC activities.

Hobbies and Interests

  • Reading and drawing
  • Traveling and exploring new cultures
  • Photography

References

Available upon request.

Languages

Malayalam
First Language
English
Advanced
C1

Timeline

Warehouse Operative

Amazon Warehouse
10.2024 - Current

Support Executive

Civa Tech Pvt Ltd
12.2021 - 08.2024

Bachelor of Science - Chemistry and Industrial Chemistry

Sree Narayana College

Higher Secondary Education -

Government Higher Secondary School

High School Education -

Government Higher Secondary School
AROMAL SUNILKUMAR SHIBINI