Arokkiam Srielango
London,Acton
Summary
Represents the company positively through dependable driving, respectful communication and consistent adherence to road laws and safety protocols. Handles payments, complaints and passenger support with calm efficiency, building trust and a positive customer experience. Reliable Driver with strong background in safe and timely deliveries. Proven track record in navigating complex routes and ensuring customer satisfaction. Skilled in vehicle maintenance, road safety, and adherence to transport regulations. Brings punctuality, professionalism, and commitment to high standards in all driving tasks.
Overview
5
5
Languages
12
12
years of professional experience
Work History
Driver
Bolt
London
02.2017 - Current
- Helped passengers with limited mobility into and out of vehicles.
- Assisted individuals with special needs, ensuring safe boarding, seating, and disembarking.
- Calculated fees owed and collected payments from customers.
- Provided exceptional customer service, assisting passengers with luggage and answering queries.
- Represented highest standards brand when on road.
- Upheld professional standards, representing the company positively in all interactions.
Driver
Uber
LONDON
01.2015 - Current
- Used safe driving practices consistently while operating vehicles.
- Delivered goods and services to customers, maintaining delivery schedules and handling quality.
- Maintained vehicle systems in optimum condition for safety and reliability.
- Washed and cleaned vehicle exterior weekly to maintain presentable appearance.
- Secured passenger belongings for safe transport, maintaining organization and oversight.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
Education
Certificate of Higher Education - English
Varany Central College
Jaffna1995
Skills
- Driving licence
- Safe driving practices
- Professional driving licence
- Customer communication
- Passenger assistance
- Vehicle maintenance
- Complaint handling
- Communication
- Safety awareness
- Understanding of road laws
- Long-distance deliveries
- Safety protocols
- Comfortable with night shifts
- Professionalism
- Multitasking
- Reliability
- Stress handling
- Vehicle loading and unloading
- Health and Safety Compliance
Languages
English
Advanced
C1
Tamil
Advanced
C1
Hindi
Upper Intermediate
B2
Arabic
Upper Intermediate
B2
Malayalam
Upper Intermediate
B2
Timeline
Driver
Bolt
02.2017 - Current
Driver
Uber
01.2015 - Current
Certificate of Higher Education - English
Varany Central College