Mugabe Arnold
Kampala
Summary
Dynamic business development professional with a proven track record at Arnold Shoe Empire, excelling in client support and operational analysis. Adept at fostering strong customer relationships and enhancing financial reporting, I leverage attention to detail and effective communication to drive organizational success and improve compliance.
Overview
15
15
years of professional experience
Work History
Founder/Business Development Manager
Arnold Shoe Empire
01.2014 - Current
- Record keeping
- Stock taking
- Assist customers who come to the shop with the relevant information they need about products and services offered
- Book keeping and accounts reconciliation
- Inventory management
- Business Development
- Customer and supplier relationship management
Intern
Uganda Revenue Authority (URA)
06.2014 - 08.2014
- Gather all relevant information from different departments and make reports on the findings for proper accountability
- Ensure the organization’s rules and regulations are adhered to and properly implemented
- Add value on the organizations systems and data base management
- Successfully interviewed different departmental heads and officers in the respective offices depending on the kind of audit to be conducted
- Continuously advised and added value to all the working systems in the organization and also suggested better options to improve compliance
- Facilitated the audit of the new URA main headquarters in Nakawa which is expected to be the state of earth building to accommodate all central regional offices
- Acquired social, field research skills, interpersonal and communication skills
Customer Care Assistant
Imaginet Company Uganda
01.2010 - 12.2010
- Assist customers who come to the organization with the relevant information they need about the organization
- Preparing weekly reports on how best the organization is performing in terms of sales and customer base
- Acquired customer care skills, interpersonal skills and communication skills
- Gained the ability to handle different people from different background and with different mindsets
- Recording skills and data analysis for proper presentation and data base management to ensure effective communication
Education
Bachelors of Science - Accounting and Finance
Kyambogo University
Uganda01.2014
Uganda Advanced Certificate of Education -
Mbarara High School (U.A.C.E)
Mbarara, Uganda01.2010
Uganda Certificate of Education -
Uganda01.2008
Skills
- Ability to Work under Pressure
- Advocacy and Persuasion
- Attention to Detail
- Business Intelligence
- Client Support
- Customer Relationship Management Skills
- Financial Forecasting
- Numerical Competence
- Operational Analysis
- Financial reporting and analysis
- Interpersonal and Leadership Skills
- Oral and Written Communication
- Professionalism
- Organizational and Analytical Skills
- Public Relations
- Record Keeping and Archiving
- Risk Management
- Strong Work Ethic
- Team Work
- Time Management
References
- Mrs. Rose Kyotungire, Country Manager, Bioversity Uganda, Rosedennise@gmail.com, +256776317985
- Mr. Wandyaka Andrew, Operations manager, SAS Hospital, awandyaka@sasprojects.co.ug, +256774110208
- Nakanwagi Sharon, Program Manager, National Coalition For Human Rights Defender, programs@hrdcoalition.ug, 0782792230
Community Service
President, Interact Club - Mbarara High School, To mobilize fellow student to contribute to the club goals and objectives these included promoting smartness among students and general cleanness., Successfully invited different class of people through our fellowships and through this, students are able to learn different things and acquire a wider mindset.
Languages
- English, Full Professional Proficiency
- Luganda, Full Professional Proficiency
- Runyakole, Full Professional Proficiency
Timeline
Intern
Uganda Revenue Authority (URA)
06.2014 - 08.2014
Founder/Business Development Manager
Arnold Shoe Empire
01.2014 - Current
Customer Care Assistant
Imaginet Company Uganda
01.2010 - 12.2010
Bachelors of Science - Accounting and Finance
Kyambogo University
Uganda Advanced Certificate of Education -
Mbarara High School (U.A.C.E)
Uganda Certificate of Education -
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