Arnaud Dolmazon
Basingstoke,Hampshire
Summary
Experienced with over 10 years in hospitality, I am always looking to progress and develop my skills and knowledges. I am a loyal and dedicated employee that put customer experience and satisfaction first while assuring the business needs are met. I use my experience and knowledges to the best to lead and train my team and support my colleagues.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Head Sommelier
Heckfield Place
Heckfield, Hampshire
11.2021 - Current
- Leading a team of 3 sommeliers across two on site restaurants.
- Order, controll and rotate the wine stock to facilitate operations.
- Provid guidance and wine tasting/training to both restaurants waiting staff to increase their wine knowledge and deliver the highest level of customer service.
- Provid exceptional customer dining experience, pairing wine effectively to match menu selections and budgetary concerns.
- Designed a wine list of over 300 bins to showcase the ethos and prestige of the business allying famous old school labels to newer trendy styles of wines helping the business to offer a wide choice of wines.
- Earned recognition by the IWC Internationnal Wine Challenge for Restaurant best wine list - fine dining category 2023.
- Instaured a strong relationship with a local winery and brought hotel own label sparlking wine.
Assistant Head Sommelier
Heckfield Place
Heckfield, Hampshire
10.2018 - 11.2021
- I was supporting the Head of Wine at the time with leading the services, leading sales and maintaining the cellar and stock in order.
- Helping guest with their wine choice pairing it to their chosen dishes.
- Assist the head of wine in training the waiting staff of both on site restaurants.
- Instaured and supervised a private tasting offering for guests.
Sommelier
The Fat Duck
Bray, Berkshire
03.2018 - 09.2018
- In charge of running the wine service for the guest and helping with food and beverage pairing.
- In charge of daily wine restock and mise en place for beverages, housemade juices and spirits as no bartender in the team
- Helping with designing wine flights options with an offering of three differents level and price wine pairings all three showcasing 7 different wines.
Sommelier
Hotel Terravina
Southampton
05.2016 - 03.2018
- In charge of running the wine service alongside the Head Sommelier and offering wine pairing according to guest choice of food.
- Helping with in house wine trainings and tastings.
Commis Sommelier
Oustau de Beaumaniere
Arles, France
06.2015 - 09.2015
- Supporting the Head Sommelier and sommeliers to run the service.
- Running wine from cellar to restaurant to help sommeliers with orders.
- Helping with restock, wine deliveries and cellar tidiness.
Education
CMS introductory and Certified - Wine
Court of Master Sommelier
EnglandWSET Level 3 - Wine
Wine & Spirit Education Trust
EnglandWSET Level 2 - Wine
Wine & Spirit Education Trust
EnglandInternational Sommelier Diploma - Hospitality
Lycée Hôtelier de Tain l'Hermitage
Tain-l'Hermitage, France 10.2015 - 05.2016
Sommelier Diploma - Hospitality
Lycée Hôtelier de Tain l'Hermitage
Tain-l'Hermitage, France 09.2014 - 06.2015
BTS Higher national diploma in hotel business - Hospitality
Lycée Hôtelier Le Renouveau
Saint-Genest-Lerpt 09.2011 - 06.2014
Skills
- Wine service
- Wine and food pairing
- Budget management
- Team training and development
- Stock control
- Customer service
- Wine list development
- Cost management
Languages
English
Fluent
French
Native
Timeline
Head Sommelier
Heckfield Place
11.2021 - Current
Assistant Head Sommelier
Heckfield Place
10.2018 - 11.2021
Sommelier
The Fat Duck
03.2018 - 09.2018
Sommelier
Hotel Terravina
05.2016 - 03.2018
International Sommelier Diploma - Hospitality
Lycée Hôtelier de Tain l'Hermitage
10.2015 - 05.2016
Commis Sommelier
Oustau de Beaumaniere
06.2015 - 09.2015
Sommelier Diploma - Hospitality
Lycée Hôtelier de Tain l'Hermitage
09.2014 - 06.2015
BTS Higher national diploma in hotel business - Hospitality
Lycée Hôtelier Le Renouveau
09.2011 - 06.2014
CMS introductory and Certified - Wine
Court of Master Sommelier
WSET Level 3 - Wine
Wine & Spirit Education Trust
WSET Level 2 - Wine
Wine & Spirit Education Trust