Arnab Das
Software Development Specialist
Summary
Software Development Specialist with extensive experience in technical leadership, project management, and team coordination across global projects. Adept at managing full software development lifecycles, I leverage JIRA for effective sprint planning, ensuring timely and within-scope delivery of scalable solutions.
My technical expertise is complemented by strong leadership in guiding teams, driving continuous improvement, and optimizing business processes. Proficient in troubleshooting, debugging, and resolving complex issues, I am committed to delivering high-quality, innovative solutions that align with business goals.
Overview
11
11
years of professional experience
Work History
Software Development Specialist
Amdocs UK
07.2022 - Current
- Project Management & Leadership: Spearheaded sprint planning and backlog management using JIRA, leading a team of developers to deliver high-impact projects on time and within scope. Managed cross-functional teams, ensuring alignment with project goals and deadlines.
- Technical Ownership: Directed the development and support of application modules, resolving complex issues and ensuring code quality through robust testing and debugging processes.
- Product Demonstrations: Delivered compelling product demonstrations to key stakeholders, driving product adoption and influencing future development through technical expertise.
- Continuous Improvement: Implemented automation techniques that reduced manual intervention by 30%, enhanced design efficiency, and improved user experience.
- Risk & Relationship Management: Identified and mitigated technical risks, fostering strong relationships with internal teams and external partners to ensure project success.
Software Development Specialist
Amdocs Development Centre India LLP
04.2021 - 07.2022
- Sprint Planning & Execution: Led Agile teams in sprint planning, using JIRA to track progress and manage tasks, ensuring seamless project execution and delivery.
- Technical Leadership: Managed module development and maintenance, providing technical guidance to junior developers, and ensuring scalability and supportability of code.
- Issue Resolution: Resolved critical incidents by diagnosing and debugging code, reducing system downtime by 20%.
- Process Optimization: Championed continuous improvement initiatives, leading to a 15% reduction in response times and enhanced software performance.
- Team Representation: Acted as the technical lead in cross-functional meetings, representing the development team's interests and ensuring alignment with business objectives.
Software Developer
Amdocs Development Centre India LLP
01.2017 - 04.2022
- Full-Stack Development: Designed and implemented backend services, including payment processing systems, customer queries, and account management.
- Automation & Tools Development: Developed an automated log verification tool using Python and shell scripting, increasing log analysis speed by 40%.
- Simulation Tool Development: Created a C++ based simulation tool to replicate live production scenarios, improving incident resolution times.
- Client Support: Provided technical support to clients, ensuring swift resolution of issues and maintaining high levels of client satisfaction.
Systems Engineer
Tata Consultancy Services
07.2013 - 12.2016
- Team Management: Led a team of engineers to deliver projects on time, optimizing resource allocation and workflow efficiency.
- Platform Migration: Successfully migrated legacy systems to a modern C/C++ platform, reducing application latency by 25%.
- Disaster Recovery Planning: Developed and tested a contingency tool for disaster recovery, ensuring business continuity during critical events.
- System Testing & UAT: Conducted system testing and user acceptance testing (UAT) for trading systems, ensuring high performance and reliability.
Education
Master of Computer Applications - Computer Applications
SRM University
Chennai, India 04.2001 -
Bachelor of Computer Applications - Computer Applications
NSHM Business School
Kolkata, India 04.2001 -
Skills
Programming Languages: C, C, SQL, Unix
Scripting: Shell, Perl
Tools: JIRA for Sprint Planning and Tracking, Git, SVN, Citrix
Project Management: Sprint planning, task prioritization, timeline management, risk mitigation
Leadership: Team supervision, cross-functional collaboration, vendor management
Process Improvement: Automation, optimization, software testing, release management
Web application development
Object-Oriented Programming
Software Architecture Design
Agile development methodologies
Generative AI
Languages
English
Proficient
C2
Timeline
Software Development Specialist
Amdocs UK
07.2022 - Current
Software Development Specialist
Amdocs Development Centre India LLP
04.2021 - 07.2022
Software Developer
Amdocs Development Centre India LLP
01.2017 - 04.2022
Systems Engineer
Tata Consultancy Services
07.2013 - 12.2016
Master of Computer Applications - Computer Applications
SRM University
04.2001 -
Bachelor of Computer Applications - Computer Applications
NSHM Business School
04.2001 -