Armita Azimi
Southampton
Summary
Engaged psychology student with experience in customer-facing roles in retail and hospitality. Skilled in communication, upselling, and building positive client relationships. Knowledgeable in sales, marketing, branding, and consumer behaviour, with a solid foundation in customer psychology.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Sales Assistant
JD Sports
Southampton
05.2026 - Current
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Met sales targets through proactive promotion and excellent customer service.
- Collaborated with team members to achieve sales targets and contribute to store success.
- Kept shelves neat, clean and organised through visual merchandising.
- Organised stock room, ensuring easy access to products and efficient inventory management.
Customer Sales Assistant
Azazie
Southampton
05.2026 - 05.2026
- Greeted customers warmly, advising on current promotions and providing guidance with product selections.
- Managed customer returns, refunds, and exchanges at service desk, ensuring customer satisfaction and loyalty.
- Guided customers in selecting appropriate wedding dresses, enhancing their shopping experience during the pop-up.
- Enhanced customer engagement through tailored interactions and support. and satisfaction by delivering excellent customer service.
- Facilitated event sales through early morning meetings to strategise and optimise customer outreach.
Sales Assistant
Independent Fashion Boutique
London
01.2023 - 09.2025
- Guided customers in selecting products, providing tailored advice that matched their needs.
- Boosted customer confidence through personalised style advice.
- Partnered with team members to exceed sales targets and support overall store performance.
- Addressed and resolved customer complaints, ensuring satisfaction and maintaining store reputation.
Bartender
Woodies at the Barn
Southampton
01.2026 - 05.2026
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Customised drink orders based on customer preferences, demonstrating versatility and expertise.
- Interacted with customers to identify preferences and deliver tailored service, fostering a welcoming atmosphere.
- Resolved customer complaints with clear communication and effective problem-solving, enhancing overall service experience.
- Processed cash transactions and operated point-of-sale systems accurately, ensuring customer trust and satisfaction.
Waitress
Turkish Restaurant
London
03.2024 - 04.2025
- Optimised customer experience by serving each guest with enthusiasm and a positive attitude.
- Resolved customer complaints with empathy, providing solutions to ensure positive dining experiences.
- Managed multiple tables efficiently, prioritising tasks to maintain seamless service during peak hours.
- Created a welcoming atmosphere by engaging in friendly conversation with guests to enhance their dining experience.
Education
Bachelor of Science - Psychology
University of Southampton
Southampton 2025 - Current
A-Levels - Maths, Psychology, Biology
Uxbridge College
Uxbridge 2023 - 2025
Skills
- Point-of-sale (POS) systems, cash handling, and processing payments
- Face-to-face selling
- Customer service
- Strong communication, persuasion, and upselling skills
- Customer psychology
- Visual merchandising
- Microsoft Excel, Word, email, and online booking systems
- Team collaboration
Certification
• HubSpot Inbound Sales Certification, HubSpot Academy, 2026
Languages
English
First Language
Persian
Proficient
C2
Turkish
Proficient
C2
Timeline
Sales Assistant
JD Sports
05.2026 - Current
Customer Sales Assistant
Azazie
05.2026 - 05.2026
Bartender
Woodies at the Barn
01.2026 - 05.2026
Waitress
Turkish Restaurant
03.2024 - 04.2025
Sales Assistant
Independent Fashion Boutique
01.2023 - 09.2025
A-Levels - Maths, Psychology, Biology
Uxbridge College
2023 - 2025
Bachelor of Science - Psychology
University of Southampton
2025 - Current