A multilingual professional with proficiency in Persian, English, Russian, and basic Korean, offering strong skills in public speaking, active listening, and social engagement. Demonstrates exceptional patience, tolerance, and time management abilities while excelling in support work and mental health first aid. Adept at fostering teamwork and maintaining consistency in achieving goals. Committed to personal care and basic life support with a focus on enhancing well-being through effective communication and collaboration.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Barista
Grand Central Kitchen
Birmingham, West Midlands
2025.06 - Current
Enhanced bar efficiency by keeping work areas tidy and well-stocked.
Exhibited knowledge of various coffee blends for enhanced customer experience.
Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
Ensured freshness of pastries on display, contributing to overall quality assurance.
Collaborated with team members during busy periods improving workflow efficiency.
Ensured customer satisfaction by providing top-quality coffee and beverages.
Delivered exceptional service to customers for their enjoyment and comfort.
Provided a welcoming atmosphere to customers, promoting return visits.
Studied and re-designed processes to improve quality of coffee and cafe products.
Maintained cleanliness of the café area whilst preparing orders.
Assisted in inventory control measures for effective stock management.
Communicated effectively with kitchen staff ensuring seamless service delivery.
Implemented hygiene standards throughout café premises for public health safety compliance.
Customer Assistant
Tricorn PC
Birmingham, west midlands
2023.06 - 2023.08
Implemented problem-solving strategies that improved PC functionality for customers
Engage in social interactions to enhance customer experience and build rapport.
Approached customer interactions in enthusiastic, flexible manner to ensure customer satisfaction.
Received and actioned feedback politely and professionally, going extra mile to deliver positive customer outcomes.
Worked as team member, performing cashier duties, product assistance and cleaning.
Prioritised tasks in order of urgency to create positive shopping experience for customers.
Demonstrated expertise in assisting people with their issues and resolving them effectively.
Education
A-Levels - T Level Health
Cadbury College
Birmingham, BIR
2023.01 - 2026.02
GCSEs - Science
Kings Heath Boys
Birmingham, BIR
2021.01 - 2022.01
GCSEs - Maths
Kings Heath Boys
Birmingham, BIR
2021.01 - 2022.01
GCSEs - BTEC Art
Kings Heath Boys
Birmingham, BIR
2021.01 - 2022.01
GCSEs - English Language
Kings Heath Boys
Birmingham, BIR
2021.01 - 2022.01
Kings Heath Boys
Birmingham, BIR
Skills
Team player
Love going gym
Able to speak (Persian, English, Russian and little bit of Korean)
Love spending time with my family
Consistent with work and my goal
Engage social interactions
Patience and tolerance
Public speaking
Active listening
Personal care
Mental health first aid
Support work
Time management
Basic life support
Organic product familiarity
Cash register use
Languages
English, Persian, Russian
Korean
Education
other,other,other,other,other,other
Hobbies and interests
spending time with reading philosophy books
spending time with my loved ones (Friends and family)
working towards my goal and taking every steps I can