Summary
Overview
Work history
Education
Skills
Timeline
Generic
ARMAN VARAIYA

ARMAN VARAIYA

Birmingham,West Midlands

Summary

Friendly, reliable, and customer-focused team member with strong teamwork and communication skills. Experienced in managing time effectively, handling multiple tasks, and working efficiently in fast-paced environments. Consistently maintains attention to detail while following procedures and health and safety standards. Adaptable, quick to learn, and committed to delivering a positive experience for customers and supporting colleagues.

Overview

3
3
years of professional experience

Work history

Team Leader

Primocys
10.2023 - 07.2025
  • Supported and guided team members during daily operations in a fast-paced environment
  • Allocated tasks and ensured work was completed efficiently and on time
  • Communicated clearly with the team to maintain smooth workflow and coordination
  • Assisted new team members with training and day-to-day guidance

Help Desk Executive

Alpha Support Services Pvt Ltd
08.2022 - 09.2023
  • Served as the first point of contact for customer and internal support enquiries
  • Provided friendly, clear, and professional assistance via phone and email
  • Logged issues accurately and followed standard procedures for resolution
  • Escalated complex or unresolved matters to senior team members when required

Operations Assistant

CityMart Retail Store
01.2022 - 08.2022
  • Supported day-to-day store operations and general duties
  • Assisted team members to ensure smooth workflow
  • Helped maintain a clean, organised, and safe work environment
  • Followed instructions carefully and completed tasks to a high standard

Education

Master of Science - Business Analytics

The University of Law
Birmingham
09.2025 -

Skills

  • Customer Service Excellence
  • Teamwork & Supporting Colleagues
  • Clear Verbal Communication
  • Time Management & Prioritisation
  • Working Efficiently in Fast-Paced Environments
  • Problem Solving & Handling Customer Queries
  • Attention to Detail & Accuracy
  • Reliability, Punctuality & Strong Work Ethic
  • Multitasking & Managing Workload
  • Following Procedures, Policies & Instructions
  • Health, Safety & Hygiene Awareness
  • Adaptability & Willingness to Learn
  • Positive Attitude & Professional Behaviour

Timeline

Master of Science - Business Analytics

The University of Law
09.2025 -

Team Leader

Primocys
10.2023 - 07.2025

Help Desk Executive

Alpha Support Services Pvt Ltd
08.2022 - 09.2023

Operations Assistant

CityMart Retail Store
01.2022 - 08.2022
ARMAN VARAIYA