ARMAN KHAN
London
Summary
Dedicated security professional with expertise in CCTV monitoring, incident response, and access control operations. Proven ability to manage risk and identify threats while providing front of house support and conflict resolution. Skilled in organisation, communication, and teamwork, with proficiency in security systems software and the Microsoft Office package. Committed to maintaining safety standards through first aid training and fire safety awareness.
Overview
6
6
years of professional experience
1
1
Certification
Work history
Campus Support Officer
University of East London (UEL)
London
05.2024 - 04.2026
- Monitor and operate CCTV systems to ensure continuous surveillance of the campus and surrounding areas.
- Identify suspicious behaviour, security breaches, and safety risks through live CCTV monitoring.
- Respond promptly to incidents, alarms, and emergencies, escalating where necessary and aligned with university policies and procedures.
- Maintain accurate incident logs, reports, and CCTV records in line with procedures and data protection regulations.
- Support control room operations, including monitoring multiple screens and coordinating responses.
- Liaise with police, emergency services, and internal departments during incidents.
- Conduct internal and external patrols to support overall site security.
- Provide first aid and respond to fire alarms in accordance with safety procedure.
- Addressed health and safety concerns promptly, reporting to line manager and implementing security measures.
- Acted as a supervisor to support operations, when necessary.
Response Officer
CIS Security LTD
London
11.2023 - 04.2024
- Delivered high-quality security and customer service across multiple sites.
- Proactive, able to work independently and in teams.
- Experienced in internal and external patrols.
- Managed reception and loading bay duties, including visitor access and badge issuing.
- IT proficient: visitor management, excel, and email management.
- Effective communication skills, including phones and switchboard.
- Competent in incident management and emergency escalation.
- Experienced in reception, control room, and loading bay duties, including issuing access cards, and escorting visitors.
- Escalated emergencies appropriately and followed established procedures.
Sales Assistant/ Stockroom
Deichmann
London
06.2021 - 11.2023
- Provided excellent customer service, assisting customers and resolving queries effectively.
- Handled cash transactions, refunds, and exchanges accurately.
- Maintained store presentation and merchandising standards.
- Managed stock deliveries, organisation and replenishment, and stockroom procedures.
- Supported stock takes and ensured efficient inventory control.
Door Supervisor
Total Security Services (TSS)
London
04.2020 - 03.2023
- CCTV monitoring ensuring compliance with security policies, preventing theft and damage and acting as a visual deterrent.
- Liaising with law enforcement and preparing incident reports.
- Managed conflict situations and de-escalated disturbances professionally.
- Conducted patrols and secured premises during opening and closing procedures.
Education
GCSE A-C Grades - English Language, English Literature, Math
Robert Clack School
London06-2010
Skills
- CCTV monitoring and control room operations
- Incident response and reporting
- Access control and patrols
- Risk management and threat identification
- Front of house support
- Conflict resolution and de-escalation
- Organisation and communication
- Security systems and access control software
- Microsoft Office package and emails
- First aid trained
- Fire safety awareness
- Teamwork
Certification
- Platinum Training Group (Highfield Level 3 Award in Emergency First Aid at Work (RQF) - August 2026
- SIA License (Door Supervisor) – August 2026
- SIA License (CCTV) – October 2028
- Full UK driving License
LANGUAGES
English: Fluent
Bengali: Fluent
Timeline
Campus Support Officer
University of East London (UEL)
05.2024 - 04.2026
Response Officer
CIS Security LTD
11.2023 - 04.2024
Sales Assistant/ Stockroom
Deichmann
06.2021 - 11.2023
Door Supervisor
Total Security Services (TSS)
04.2020 - 03.2023
GCSE A-C Grades - English Language, English Literature, Math
Robert Clack School