Armaan Ahmed Mahmood
Dudley
Summary
Motivated professional with a strong commitment to learning and skill development. Effective in both independent and team settings, demonstrating adaptability and reliability. Strong communication and problem-solving skills facilitate engagement with diverse individuals, fostering a positive environment. Eager to leverage voluntary experience and embrace new challenges for professional growth.
Overview
5
5
years of post-secondary education
Work history
Administrative Assistant
License Me Limited
London
2025.03 - 2025.06
- Managed incoming calls, emails, and enquiries, ensuring professional customer service and support for clients and staff.
- Assisted with scheduling and coordinating SIA door supervisor and security training course bookings for clients and partner training centres.
- Maintained accurate records of course registrations, candidate information, and booking confirmations.
- Supported trainers and staff by preparing course materials, attendance sheets, and certificates.
- Processed and updated databases to ensure compliance with industry regulations and company policies.
- Managed filing systems, both electronic and paper-based, ensuring documents were organized and easily accessible.
- Provided administrative support in preparing invoices, receipts, and other financial documentation.
- Contributed to the smooth daily running of the office by carrying out general clerical duties (photocopying, scanning, printing, and data entry).
- Collaborated with external training providers to confirm availability and secure course slots, facilitating smooth training operations.
- Assisted in updating the company's website and social media platforms with training schedules and promotional content.
- Acquired practical skills in office administration, contributing to efficiency in a busy training and security services environment.
- Security Training & Booking Agency
Education
GCSEs -
St James Academy School
2020.09 - 2025.06
Skills
- Customer service
- Reliable
- Flexible
- Diligent work ethic
- Keen
- Excellent interpersonal skills
- Collaborative team member
- Positive mindset
Languages
English
Proficient (C2)
Punjabi
Intermediate
Hindi
Intermediate
Timeline
Administrative Assistant
License Me Limited
2025.03 - 2025.06
GCSEs -
St James Academy School
2020.09 - 2025.06