Arlette Musumbu
Summary
An adaptable, conscientious polite and hardworking healthcare assistant. Able to communicate in a polite manner and carry out the routine healthcare tasks required by patients. I am able to follow clear instructions and work as part of a team I have a genuine desire to help people and providing essential assistant for elderly and those unable to carry out everyday tasks independently. I am looking forward to utilise my existing skills and build up my experience at all times. Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe nursing practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.
Overview
90
90
years of professional experience
1
1
year of post-secondary education
Work history
Care/ support worker
Florence flex agency
2022.09 - 2023.12
- Going out into the community with adults ie bank/post office
- Helping with household tasks and personal care.
- Teaching life skills, such as shopping, using public transport and paying for bills.
- Working with other healthcare professionals to ensure that all care needs meet the highest possible standards
- Supporting and helping with health care needs, including routine checks or administrating medication
- Met theneeds of clients with learning difficulties and handled challenging behaviours.
- Collaborated with clients to clean house and prepare meals with aperson-centred care approach.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Monitored patient symptoms and progress to boost health outcomes.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
Healthcare Assistant (Live in care)
Choice Healthcare, Ipswich
2017.12 - 2018.07
- Supporting service – users with person care: bathing, dressing, feeding and assisting with movement and toilet facility use.
- Following each service – user’s care plan and reporting any concerns.
- Providing emotional support and reassurance to service – users.
- Encouraging service – users to take part in activities.
- Effectively restraining service – users who display challenging behaviours
- Assisting service –users in developing life skills and promoting independence as much as possible.
- Encouraging service – users particularly during times of low mood and frustration.
- Administering medication.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Maintained up-to-date patient records to enable care continuity between support providers.
Care Assistant
Extra care mile Company, Tottenham
2014.03 - 2104.07
- Washing/bathing a person’s body and hair
- Dressing
- Collecting pensions and prescriptions
- Shopping
- Meal Preparation
- Support with washing, dressing, toileting and another personal hygiene tasks.
- Support to prepare meals and drinks.
- Keep a food log, monitor intake and reporting any concerns to GP.
- Administrate medication.
- Maintain a tidy environment.
- Load/unload washing machine as required, update log book with information
- Ensure client is left comfortable and safe.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained confidentiality and compliance standards for optimised patient care.
- Ensured patients took all medications as prescribed by their doctor, recording details of itimings and side effects.
Live in Care Assistant
Manorcout Homecare Hornchurch
2020.09 - 2020.12
- Assisting with personal
- Meals preparation , assisting with feeding
- Help around the house chores
- Medication administration
- Companionship, appointments or outings
- Shopping
- Mobility Assistant
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Submitted reports to manager regarding status of client.
Live in Care Assistant
Bluebird care Waltham forest
2019.03 - 2020.01
- Keeping up to date records on patients, including daily observations about activities and any medication administered.
- Preparing food and also serving meals, drinks and refreshments.
- Making and changing beds and ensuring that rooms are clean and tidy.
- Helping trained nurses to dispense medication.
- Use appropriate infection control procedures to maintain a clean and safe working area.
- Advising senior managers of any issues concerning the welfare of clients.
- Involved in developing care plans.
- Using the hoist to move the client from bed to wheelchair
- I have been praised for my empathetic person approach and patient when working with the service – users, especially those who are known for being particularly challenging.
Live in Care Assistant
Kareplus care Norwich
2019.09 - 2019.11
- When required to assisting clients with feeding, bathing, and dressing.
- Assisting clients with their daily routines
- Moving & handling and support with all aspects personal care as appropriate
- Driving clients to work, appointments & social event's
- Assisting the client with self-administration of medication
- Undertaking domestic duties
- Managing medical conditions such as dementia, stroke and incontinence
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
HCA
Connuct Care
2017.01 - 2019.02
- Keeping up to date records on patients, including daily observations about activities and any medication administered.
- Instructing patients on health matters and personal habits to do with hygiene and diet.
- Helping to organize and also participate in recreational activities.
- Preparing food and also serving meals, drinks and refreshments.
- Attending staff meetings with senior managers.
- When required to assisting clients with feeding, bathing, and dressing.
- Helping trained nurses to dispense medication.
- Participating in appropriate training activities and courses.
- Involved in developing care plans.
- Talking to clients and listening sympathetically to their problems.
- Making the best use of aids provided to help clients who have limited mobility, or physical / learning difficulties.
- Helping to create a stimulating and homely environment.
- Making and changing beds and ensuring that rooms are clean and tidy.
- Use appropriate infection control procedures to maintain a clean and safe working area.
- Segregating and disposing of waste materials.
- Providing support to relatives and friends.
- Maintaining records of clients and their needs.
- Helping patients with their toileting needs, including continence promotion.
- Advising senior managers of any issues concerning the welfare of clients.
Support worker
Kaedi recruitment agency
2016.07 - 2017.12
- Ensuring the safety of the clients in and out of the home providing support to adults with learning difficulties
- Taking the residence on their weekly shopping trips and social outings
- Working in a residential care home for teenagers with behavioural and emotional issues.
- Helping with personal care such as supporting with washing and dressing
- Monitoring their health e.g
- Measuring body temperatures or administering
Care Assistant
Heritage health care, Barnet
2017.02 - 2017.10
- Light domestic task
- Food preparation
- Preparing meals
- Shopping
- Household support
- Assisting with personal care/bathing
- Medication
- Working in double up to assist the client with manual handling or positioning
- Minimised care continuity issues by keeping thorough, accurate records.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Hoovered and tidied rooms with keen eye for detail.
- Picked up client shopping and prescriptions.
- Completed laundry, ironing and dry cleaning.
- Maintained wheelchairs, walking frames, and hearing aids.
Care Assistant
Rose view residential care home Bounds Green
2014.09 - 2017.03
- Assisting resident with personal care, including washing, dressing and general hygiene
- Creating work schedules and tasks for team members
- Preparation of meals and snacks and assisting with feeding when required
- Organising social events and activities designed to stimulate and entertain the residence
- Performing household tasks, such as vacuuming, dusting and washing clothes
- Assisting with getting in and out of the bath or shower and bed
- Preparing meals and prompting to remember to eat at meal times
- Assisting with Feeding
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Submitted reports to manager regarding status of client.
Care Assistant
Practical care, Barnet
2016.09 - 2017.01
- Assisting clients within their own homes on a daily basis.
- Supporting with meal preparation
- Supporting with medication
- Respect client privacy and confidentiality
- Using the hoist to for manual handling
- Submitted reports to manager regarding status of client.
- Monitored client health conditions and reported immediate issues to manager.
- Assisted in all aspects of personal care, retaining comfort and dignity.
Healthcare Assistant (live in care)
Blue Bird Care, Barnet
2015.04 - 2015.10
- Supporting service – users with person care: bathing, dressing, feeding and assisting with movement and toilet facility use.
- Following each service – user’s care plan and reporting any concerns.
- Providing emotional support and reassurance to service – users.
- Encouraging service – users to take part in activities.
- Effectively restraining service – users who display challenging behaviours.
- Encouraging service – users particularly during times of low mood and frustration.
- Administering medication.
Education
Certificate of Higher Education -
BSc (Hons) Health, Wellbeing and Social Care
LONDON 2023.01 - 2023.12
Skills
- Good numeracy and ICT skills: competent user of Microsoft Office, Word Process, email and the internet for research
- Conflict Management
- Decision making
- Good communication skills – English Language
- Able to work well as part of a team
- Ability to accurately and methodically
- Ability to plan and organise work
- Ability to accurately complete paperwork and count stock items
- Flexible approach to duties and tasks
- Good understanding of customer deliverables and the impact of failure / cost of poor quality
- Safeguarding knowledge
- Medication administration
- Elderly care
- Meal preparation
- Activities of Daily Living
- Nursing care
- Personal care
- Patient observations
- Patient handling and positioning
- Basic life support
- Patient risk assessment
- Pressure area care
- Disability care
- Care management
Custom
Reference up on request
Timeline
Certificate of Higher Education -
BSc (Hons) Health, Wellbeing and Social Care
2023.01 - 2023.12
Care/ support worker
Florence flex agency
2022.09 - 2023.12
Live in Care Assistant
Manorcout Homecare Hornchurch
2020.09 - 2020.12
Live in Care Assistant
Kareplus care Norwich
2019.09 - 2019.11
Live in Care Assistant
Bluebird care Waltham forest
2019.03 - 2020.01
Healthcare Assistant (Live in care)
Choice Healthcare, Ipswich
2017.12 - 2018.07
Care Assistant
Heritage health care, Barnet
2017.02 - 2017.10
HCA
Connuct Care
2017.01 - 2019.02
Care Assistant
Practical care, Barnet
2016.09 - 2017.01
Support worker
Kaedi recruitment agency
2016.07 - 2017.12
Healthcare Assistant (live in care)
Blue Bird Care, Barnet
2015.04 - 2015.10
Care Assistant
Rose view residential care home Bounds Green
2014.09 - 2017.03
Care Assistant
Extra care mile Company, Tottenham
2014.03 - 2104.07