Arlene Yvonne Hair

Organized and dependable candidate successful at managing multiple priorities with a positive attitude, willing to take on added responsibilities to meet team goals seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proven track record of providing exceptional customer service in fast-paced environments, offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I possess a BA (Hons) in Events Management which underpins a transferable skill set based on the needs of a role in administration. While my degree allowed me to gain experience in human resource management, marketing, accounts, economics & modern business, my work experience has developed my understanding of improving sales by knowing my products and what my customers want and providing where possible within a national supermarket chain. I now feel that it is the time to progress to a more suitable and challenging role which compliments my skills base. In my work life to date, I have proven myself in a team leader role on a full-time basis. This has allowed me to mature my skills in terms of customer liaison and management, as well as having some experience with company finances and budgeting. My understanding of stocking requirements, ordering and third-party supplier engagement see me suited to a permanent role in a office environment. Furthermore, my duties include delivering exceptional customer service, the ability to build relationships with customers and colleagues and experience in developing and leading teams, and coaching to build competence and confidence for high performance. I regularly use my own initiative to help support the resolution of customer queries. I am compliant with all applicable business policies to my role. In my spare time, I attend a dance school and have done for 22 years. I assist the owner weekly with classes for children ranging from 2 - 18 which I have done voluntarily for the past 13 years. The highlight of my dedication and commitment is helping organise and facilitate an annual show.