Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner, comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Delivery driver
Galeta bakery
Hayes, Hillingdon
10.2024 - Current
Maintained vehicle cleanliness for a professional appearance.
Communicated effectively with dispatch team to ensure timely deliveries.
Provided excellent customer service, enhancing company reputation.
Loaded and unloaded vehicles safely, preventing injuries or accidents.
Navigated various routes efficiently, leading to increased route coverage.
Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
Utilised hand-held devices to capture, document and communicate proof of delivery.
Passenger service agent
Wilson James
Heathrow, Hillingdon
11.2023 - 04.2024
Stayed updated on changes to travel regulations and required documentation.
Led timely check-in procedures to facilitate departures in line with schedule.
Performed boarding gate duties in line with airline schedule.
Escorted passengers with mobility issues to and from transport.
Assisted passengers at boarding gates, enabling prompt service and on-time flight departures.
Responded calmly to help distressed, confused or lost passengers.