Arjun George
Bacup,Lancashire
Summary
Accomplished professional with expertise in operational management, regulatory compliance, and maintenance planning. Demonstrates strong skills in performance monitoring and metrics, inventory control, and vendor negotiation. Proficient in CRM software usage and property inspections, ensuring safety management and effective decision making. Adept at conflict management and resolution, fostering positive resident communication. Committed to continuous learning and personal development with strong inter-personal skills.
Overview
15
15
years of professional experience
Work history
Operations Team Manager
Debenhams Group
Burnley
2020.09 - 2025.11
- Lead and manage a high-performing team within a fast-paced warehouse environment, ensuring operational efficiency and excellence.
- Monitored team performance metrics, including KPIs, and implemented strategies to enhance operational workflows and customer satisfaction.
- Oversaw outbound logistics, coordinating team schedules, optimising order fulfilment, and ensuring timely delivery.
- Manage stock levels, inventory accuracy, and oversee regular audits to ensure smooth operations and prevent discrepancies.
- Lead daily operations meetings to increase communication and collaboration.
- Collaborated with procurement, customer service, and logistics to streamline overall supply chain processes.
Private landlord/Director
Belmare Estates
2022.02 - 2026.03
- Managed multiple residential properties, handled all aspects of tenant relations, property maintenance, and legal compliance.
- Negotiated rental agreements and managed rental income while maintaining properties to ensure high tenant satisfaction
- Develop financial strategies, manage property budgets, and conduct regular property inspections
- Implemented property marketing strategies, addressed tenant queries, and coordinated repairs to enhance tenant experience
Business Director
Lancs Care Recruitment
Rawtenstall
2019.02 - 2020.09
- Designed and implemented a comprehensive recruitment strategy to source and hire top talent for various sectors
- Developed and updated job descriptions and specifications to align with company goals and client needs
- Managed the end-to-end recruitment process, including screening candidates, conducting interviews, and negotiating contracts
- Fostered strong client relationships, ensuring satisfaction while achieving company targets and profitability
- Managed departmental budgets, audits, payroll, and made key strategic decisions based on market research and industry analysis
Real time analyst/Technical Advisor
British Telecom
Bredbury
2016.12 - 2019.02
- Ensured optimal performance by monitoring real-time service operations, tracking KPIs, and providing support across various departments
- Allocated resources and monitored team performance, ensuring that targets and customer service standards were consistently met
- Provided technical support and troubleshooting for customers, handling complex queries and ensuring a high level of customer satisfaction
- Assisted in system performance analysis and developed reports for continuous improvement initiatives
Direct Sales Advisor – O2 Outbound
Convergys Corporation
Bredbury
2014.11 - 2016.12
- Generated sales growth by consistently exceeding monthly targets and creating interest in services
- Cultivated customer relationships, resolving inquiries and delivering tailored solutions to enhance satisfaction
- Updated customer accounts and records accurately in CRM system to ensure data integrity
Shift Manager
Subway Restaurant
Ashton under Lyne
2014.04 - 2018.12
Shift Manager
Domino’s Pizza
Glossop
2014.01 - 2014.05
Postperson with Driving
Royal Mail
London
2012.03 - 2013.12
Café Manager
Smith’s Cafe
Hastings
2011.03 - 2012.02
Education
Post Graduate Diploma (PG Dip) BTEC Level 7 Extended Diploma - Strategic Management & Leadership
Edexcel London
LondonGraduate Diploma - Business Management
Oxford International College (Edexcel)
LondonA-Levels - Science and Mathematics
Sacred Heart Higher Secondary School
Kerala, IndiaGCSEs - Science and Mathematics
St. Sebastians High School, Punnakal
Kerala, IndiaSkills
- Financial management
- Regulatory compliance
- Maintenance planning
- Performance monitoring and metrics
- Inventory control
- Vendor negotiation
- CRM software usage
- Property inspections
- Safety management
- Decision making
- Conflict management
- Conflict resolution
- Resident communication
- Continuous learning
- Personal development
- Strong inter-personal skills
Education
other
Reference
Available upon request
Timeline
Private landlord/Director
Belmare Estates
2022.02 - 2026.03
Operations Team Manager
Debenhams Group
2020.09 - 2025.11
Business Director
Lancs Care Recruitment
2019.02 - 2020.09
Real time analyst/Technical Advisor
British Telecom
2016.12 - 2019.02
Direct Sales Advisor – O2 Outbound
Convergys Corporation
2014.11 - 2016.12
Shift Manager
Subway Restaurant
2014.04 - 2018.12
Shift Manager
Domino’s Pizza
2014.01 - 2014.05
Postperson with Driving
Royal Mail
2012.03 - 2013.12
Café Manager
Smith’s Cafe
2011.03 - 2012.02
A-Levels - Science and Mathematics
Sacred Heart Higher Secondary School
GCSEs - Science and Mathematics
St. Sebastians High School, Punnakal
Post Graduate Diploma (PG Dip) BTEC Level 7 Extended Diploma - Strategic Management & Leadership
Edexcel London
Graduate Diploma - Business Management
Oxford International College (Edexcel)