Summary
Overview
Work history
Education
Skills
Accomplishments
Interests
Timeline
ARJUN BOSE

ARJUN BOSE

London,london

Summary

Result-oriented professional with more than 2 years of combined experience in human resources, customer service, and marketing field. Skilled at building relationships with employees and customers across all levels of an organization. Proven ability in multitasking and working efficiently in a fast-paced environment.

Overview

5
5
years of professional experience

Work history

Retail Assistant

academy of arts, Burlington house
London
06.2023 - 08.2023
  • W1JOB
  • Conducted smooth till operation, accurately processing card transactions
  • Provided top-notch customer service, addressing inquiries and assisting with product selection
  • Proactively restocked shelves to maintain a well organised and visually appealing store
  • Collaborated with team to resolve customer issues and ensure positive customer environment

Waiter

Chai Ki
London
04.2022 - 04.2023
  • A4
  • Take orders from and serve food and beverages to patrons
  • Perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly
  • Answer questions about the menu and make recommendations when appropriate or requested
  • Worked in accordance with all health and safety standards to promote wellness and an enjoyable dining experience.

Waiter

TJI Friday
London
01.2022 - 04.2022
  • Greeted, seated, and served customers in a section of 8 tables in a high-volume, restaurant
  • Regular Friday, Saturday & Sunday night waiter
  • Served 8 tables per night with 40+ guests at a time
  • Section turned over an average of 5 times for 50 total guests per night
  • Learned list of 15+ specials nightly
  • Described specials to guests and answered questions as needed to ensure satisfaction with selections.

Human Resource Generalist

Priyadarsini Fruit Products
08.2018 - 01.2021
  • Coordinated the hiring process and conducted pre-employment background and reference checks; created job descriptions
  • Reviewed the submitted resumes and set up interviews
  • Reviewed job descriptions for all positions at regular intervals and updated them in consultation with the manager
  • Managed day-to-day office administration
  • Maintained human resource information and records related to it, provided assistance and supervised other personnel clerks in performing administrative tasks
  • Assisted and supported management and the leadership team with handling and resolving human resource issues
  • Worked with databases, presentations, emails and internet research tools.

Education

Specialised - Marketing and Human resource management

Nehru College of Management

B.SC - Business Administration

M.SC - International Business Management

University of East London

Masters of Business Administration (MBA) - undefined

BBA - undefined

Mangalam College

Skills

  • Communication skills
  • Time Management skills
  • Problem Solving and Strategic planning
  • Basic accounting
  • Exemplary Interpersonal skills
  • Achievements
  • Developed Strong leadership skills with a sense of responsibility and accountability Proficient in general business management skills
  • Gained experience in administrating corporate human resource initiatives Provided a broad level of counseling on recruitment, employee relations and handling complex situations with professionalism and confidentiality
  • Face-to-face selling
  • Customer service oriented

Accomplishments

  • Dissertation completed on the topic- comparison study on the Brand personality of Pepsi and coco cola in 2023
  • LinkedIn courses completed on the subjects
  • Purchasing foundation
  • Supply chain foundation
  • Sustainability strategies
  • Projects works completed on the topics
  • Effectiveness of performance appraisal on Milma diary in 2018
  • Impact of employee moral on Milma Diary in 2016

Interests

Interest/Hobbies: -, Reading and writing, playing cricket and travelling to new places.

Timeline

Retail Assistant - academy of arts, Burlington house
06.2023 - 08.2023
Waiter - Chai Ki
04.2022 - 04.2023
Waiter - TJI Friday
01.2022 - 04.2022
Human Resource Generalist - Priyadarsini Fruit Products
08.2018 - 01.2021
Nehru College of Management - Specialised, Marketing and Human resource management
- B.SC, Business Administration
University of East London - M.SC, International Business Management
- Masters of Business Administration (MBA),
Mangalam College - BBA,

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ARJUN BOSE