Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic
Arinze Nwahizu

Arinze Nwahizu

Sale Representative
Bolton

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

8
8
years of professional experience

Work History

Sales Representative

Africa Superstore Bolton
Bolton
09.2023 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Analyzed customer feedback to improve products and services.
  • Provided technical support for customers using the company's products or services.
  • Researched competitors' products, prices, and sales techniques.
  • Negotiated pricing contracts with customers to maximize profits.
  • Identified opportunities for cross-selling additional products and services.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Recommended changes in products and services based on customer feedback.

Customer Relations Officer

Ecobank Nigeria Limited.
Ikeja
03.2017 - 10.2024
  • Resolved customer issues in an efficient and timely manner.
  • Provided customer service in a courteous and professional manner.
  • Educated customers on products and services offered by the company.
  • Assisted customers with placing orders for products and services.
  • Processed payments from customers using point of sale systems.
  • Performed follow-up calls to ensure customer satisfaction with product and service delivery.
  • Handled escalated customer complaints and disputes in a professional manner.
  • Established trustful relationships with customers through effective communication skills.
  • Provided general administrative support including filing documents, scheduling appointments.
  • Managed daily operations of the Customer Service Department.
  • Communicated information to customers about product quality, value and style.

Education

A2 Level German -

HSB Sprachschule
Zurich, Switzerland
11-2010

High School Diploma -

Shadel International College
Lagos, Nigeria
06-2004

Bachelor of Science - Marketing

Lagos State University
Lagos, Nigeria

Skills

  • Client Service
  • Competitor Research
  • Client Account Management
  • Customer Needs Assessment
  • Network Development
  • Territory Sales
  • Customer Service
  • Customer Relations
  • Relationship Building
  • Complaint Handling

Languages

English
First Language
German
Elementary (A2)
A2

Affiliations

High interest and passion for:

Fashion

Photography

Football

Bowling

Fitness

References

References available upon request.

Timeline

Sales Representative

Africa Superstore Bolton
09.2023 - Current

Customer Relations Officer

Ecobank Nigeria Limited.
03.2017 - 10.2024

A2 Level German -

HSB Sprachschule

High School Diploma -

Shadel International College

Bachelor of Science - Marketing

Lagos State University

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Arinze NwahizuSale Representative