Arijit Mondal

Company Overview: Excel Tutors, situated on Commercial Road in London, is a renowned education centre that provides specialized tuition in maths, science, and English for students from Year6 to A-Level. With a focus on enhancing skills and productivity, the centre offers a conducive learning environment to help students excel in their academic pursuits

As a private exam centre, Excel Tutors also provides a convenient and professional setting for students to take their exams with confidence

• Greeted at the reception, addressing queries and concerns professionally.
• Tracked down student attendance and maintaining accurate records.
• Worked as an examination officer for GCSE, A-Level and University private examinations.
• Handled cash transactions.
• Assessing computer systems, troubleshooting issues, and coordinating with IT support.
• Maintained personnel records and updated internal databases to support document management.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Improved employee productivity with effective time management strategies for daily tasks.
• Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
• Coordinated company events and meetings to foster teamwork and boost employee morale.
• Managed scheduling for executive staff to ensure optimal time management and productivity.
• Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
• Coordinated with IT department to upgrade software, ensuring all systems were up-to-date and running efficiently.
• Improved team productivity with introduction of shared online calendar for tracking deadlines and appointments.
• Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
• Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.

Company Overview: G4S, a highly respected security service agency, offers comprehensive security solutions to various sectors throughout India

With a strong reputation for excellence, G4S has been entrusted with the critical task of securing all rail nodes for Amazon, the world's leading e-commerce brand

This partnership underscores G4S's commitment to providing top-tier security services to ensure the smooth and safe operation of Amazon's logistics network in India

• Investigated special cases (ICM and damages).
• Maintained zero loss amount of CCUY(Kolkata) to other lanes from January,2023 to August,2023
• Analyzed data trends to identify opportunities for operational improvements and cost savings within the department.
• Maintained thorough knowledge of industry regulations, staying up-to-date on changes that may impact company operations or require adjustments to procedures or policies.
• Implemented safety protocols for drivers, resulting in a decrease in accidents and injuries.
• Conducted investigations to identify potential theft and fraud.
• Developed training materials for staff on loss prevention techniques.
• Reduced shrinkage with effective monitoring and reporting.
• Conducted audits of inventory to ensure accuracy and prevent loss.
• Analyzed data to identify trends in theft and fraud.
• Increased awareness of loss prevention strategies among employees.
• Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
• Developed targeted strategies for high-risk merchandise areas, minimizing losses due to theft or damage during transport or display.
• Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
• Improved on-time delivery rates by implementing real-time tracking systems for vehicles.
• Negotiated contracts with vendors and suppliers to secure competitive pricing for transport services.
• Increased operational efficiency by optimizing transport routing and scheduling.
• Worked closely with personnel, customers, and contractors to resolve problems.
• Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.

Company Overview: Mahindra Logistics, a prominent player in the Indian logistics industry, has established itself as the largest third-party sortation centre warehouse operator for Amazon India

With its extensive expertise and state-of-the-art facilities, Mahindra Logistics plays a crucial role in ensuring the efficient sorting, storage, and distribution of Amazon's vast inventory across the country

I have worked in CCUY- West Bengal sortation centre with approx.1.6 lakh sq ft

Areas and connectivity to approx.200 lanes

• Improved operational efficiency by streamlining processes and implementing innovative solutions.
• Oversaw inventory management systems that minimized shortages while maintaining optimal stock levels at all times.
• Reduced operational risk by conducting thorough assessments of potential vulnerabilities and implementing appropriate countermeasures accordingly.
• Supervised warehouse operations by managing employees during shifts.
• Maximized storage capacity by designing strategic warehouse layouts that facilitated optimal use of available space.
• Managed daily warehouse operations, resulting in reduced waste and optimized space utilization.
• Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
• Improved warehouse efficiency by implementing streamlined inventory management processes and procedures.
• Developed and implemented policy and procedure updates to improve workflow and productivity.
• Led cross-functional teams for successful project execution.
• Reduced lead times for critical materials through proactive supplier management and effective communication with stakeholders.
• Implemented risk mitigation strategies to address global market fluctuations and minimize potential disruptions within the supply chain.
• Coordinated transportation activities to ensure timely deliveries while minimizing freight costs.

Company Overview: SIS Security Services is the one of the popular security service agency in India, which operates with logistics companies and DHL has the larger fulfillment centres working for the giant e-commerce companies

• Monitored activities captured on cameras to inform authorities of suspicious activities.
• Operated and maintained surveillance equipment.
• Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
• Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
• Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
• Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

• Completed University-level Coursework: Logistics and Supply Chain, Kingston University
• Dissertation: Navigating Operational Complexities: Amazon's Strategic Response to Logistical, Regulatory, and Technological Challenges in India's E-Commerce Market
• Procurement Manager, Excel Tutors Whitechapel Branch, Completed 2024

GPA: CGPA-6.3

• Cultural Secretary, Rabindra Bharati University Student Union
• Badminton Player for Rabindra Bharati Team, 2012 to 2014

GPA: 55.25%

GPA: Bengali-80%, English-82%, Mathematics-75%, Physics-78%, Chemistry-80%, Biology-85%

• Painting, 2010 to 2012

GPA: Bengali-86%, English-82%, Mathematics-99%, Physical Science-95%, Life Science-99%, History-91%, Geography-91%

• Recipient of National Painting Champion, 2006
• Recipient of All India Radio Performer, 2006 to 2008
• Recipient of Highest Scorer in State; GCSE,2008