Arijan Kakkas
Luton,United Kingdom
Summary
A hardworking, honest, friendly and approachable person with experience of customer service and good understanding of fast food and hospitality sectors. I'm responsible, organised and my positive attitude helps me to easily establish good relationships with customers, work colleagues and management. My current aim is to find a position within a recognised organisation where I can contribute towards my employer's success and where I can utilise my current experience and abilities and develop new skills.
Overview
14
14
years of professional experience
Work history
Delivery driver
DHL
Luton, United Kingdom
08.2025 - Current
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Ensured timely delivery by following proper routes and schedules.
- Returned undelivered parcels back to depot at end of shift.
- Checked vehicle before each shift to ensure safety standards were met.
SameDay Courier
Omega Express Couriers Ltd
Dunstable, United Kingdom
07.2022 - 08.2025
- Collecting Goods and Deliver to Destination in whole UK
- Developed sense of most efficient routes to take for deliveries to avoid high traffic and construction areas.
- Worked efficiently with focus to improve average delivery times.
- Checked stock met customer requirements before delivery.
- Palletised orders for safe transportation.
- Alerted customers about delays to pickup or delivery to foster satisfaction.
Delivery driver
Amazon
Dunstable, Central Bedfordshire
08.2021 - 07.2022
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Safely loaded and unloaded packages with zero material damage.
Warehouse operative
Herts Fullstop
Welwyn Garden City, Hertfordshire
02.2021 - 08.2021
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Loaded packaged goods on to trucks for shipping.
- Moved stock around by hand, using forklift truck or lifting gear.
- Assisted with loading and unloading of vehicles manually and using machines.
Delivery driver
ATA Couriers
Dunstable, Central Bedfordshire
06.2018 - 01.2021
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
Warehouse worker
Europa Components
Luton, Central Bedfordshire
07.2017 - 02.2018
- Operated forklift and low level order picker with precision.
- Picked and despatched high-volume orders accurately.
- Ensured picking documentation was completed correctly.
- Kept accurate stock records using warehouse inventory management software.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
- Inspected received merchandise for any damages or discrepancies.
- Moved stock around by hand, using forklift truck or lifting gear.
Warehouse operative
Amazon
Dunstable, Central Bedfordshire
11.2015 - 07.2017
- Picking items on the shelves
- Packing items in the box and send it
- Sorted materials on warehouse racks and shelves.
- Operating Computers and solve problems with items
- Stored products in appropriate storage areas to maximise space within warehouse.
Warehouse driver
Caldo Izolacja
Warsaw, Poland
06.2014 - 10.2015
- Collecting and checking orders
- Packing goods with protective materials
- Load,Unload, prepare and inspect delivery vehicle
- Deliver orders to customer and to/from companies
- Complete logs and records
- Loaded and unloaded lorries with palletised goods to support trans-shipment operations.
- Operated controls to align forklifts and relocate product stacks while mitigating safety risks.
Crew Member
Saint Honore, and Costa Coffee
Warsaw
05.2011 - 05.2014
- Greeting customers, taking and assembling orders and receiving payment
- Cleaning the restaurant according to the restaurant's sanitation procedures and policies
- Cooking and preparing food for packing or serving
- Checking equipment to ensure it is working efficiently
- Backing up crew members in the event of absences and work overload
- Checking food and supply stocks and maintaining the inventory
Education
High School of Tourism and Foreign Language
Skills
- Experience of high-quality customer service with good understanding of customer needs
- Customer communication
- Strong analytic and problem solving skills
- Ability to work in a fast paced environment
- Patient and considerate with good listening and communication skills
- Good IT skills
- Microsoft Office - Word, Excel, Power Point, Outlook; Internet
- Forklift licence
- Strong organisational skills and good attention to detail
- Multitasking
- Safety assessments
- Local traffic laws
- Stock management
- Vehicle safety inspections
- Teamwork and collaboration
- Inventory temperature control
- Food preparation and safety
- Sales expertise
Personal Information
Languages
English
Polish
Greek
Custom
1,6,5
Timeline
Delivery driver
DHL
08.2025 - Current
SameDay Courier
Omega Express Couriers Ltd
07.2022 - 08.2025
Delivery driver
Amazon
08.2021 - 07.2022
Warehouse operative
Herts Fullstop
02.2021 - 08.2021
Delivery driver
ATA Couriers
06.2018 - 01.2021
Warehouse worker
Europa Components
07.2017 - 02.2018
Warehouse operative
Amazon
11.2015 - 07.2017
Warehouse driver
Caldo Izolacja
06.2014 - 10.2015
Crew Member
Saint Honore, and Costa Coffee
05.2011 - 05.2014
High School of Tourism and Foreign Language