Arij Naeem
Burton on Trent
Summary
Personal Profile
A First Class Honours graduate with a diverse background spanning digital marketing, commercial consulting, software development, customer service and warehouse operations. Experienced in analysing data, improving processes and delivering measurable business outcomes through a combination of analytical thinking, technical expertise and creative problem-solving. Comfortable working across both commercial and technical environments, with hands-on experience in digital strategy, web development, AI-assisted workflows and emerging technologies. A fast learner with a strong attention to detail, excellent organisational skills and a genuine passion for technology, innovation and continuous improvement.
Overview
5
5
years of post-secondary education
4
4
years of professional experience
Work history
Digital Marketing Lead
Mallory Court Hotel
Royal Leamington Spa, Warwickshire
2023.01 - 2024.01
- Managed a monthly marketing budget of approximately £5,000, monitoring expenditure and analysing performance to maximise return on investment.
- Produced detailed performance reports for senior management, interpreting large datasets and presenting key findings to support commercial decision-making.
- Used Microsoft Excel and analytics software to identify trends, measure performance and provide data-driven recommendations.
- Improved website performance through detailed analysis and optimisation, increasing organic traffic by 32%.
- Planned, coordinated and prioritised multiple projects simultaneously while consistently meeting deadlines in a fast-paced environment.
- Worked closely with finance, management and external stakeholders, ensuring effective communication and accurate reporting across departments.
- Continuously reviewed existing processes and implemented improvements to increase efficiency and overall campaign performance.
Warehouse Operative
Holland & Barrett
2022.03 - 2022.12
- Picked, packed and prepared customer orders accurately while consistently meeting productivity and dispatch targets.
- Counted, verified and organised stock, maintaining high levels of inventory accuracy and attention to detail.
- Carried out quality inspections to ensure products met company standards before dispatch.
- Used warehouse management systems and handheld scanning equipment to process stock movements efficiently and accurately.
- Assisted with stock replenishment, inventory organisation and maintaining an efficient warehouse layout.
- Followed health and safety procedures and standard operating processes while working effectively in a fast-paced team environment.
- Maintained accuracy under time-sensitive conditions, ensuring orders were completed correctly and on schedule.
Digital Marketing Consultant
Coinrule
London
2022.01 - 2022.03
- Worked closely with the Chief Operating Officer, supporting a range of commercial, operational and analytical projects across the business.
- Analysed business, customer and marketing data to identify trends, improve performance and support strategic decision-making.
- Conducted detailed market, competitor and commercial research to evaluate opportunities and inform business initiatives.
- Produced reports and presented key performance insights using data analysis and performance metrics.
- Identified process improvements and implemented workflow automation to increase operational efficiency.
- Contributed to reducing monthly operational burn by approximately 17% through data-driven analysis and optimisation of business processes.
- Worked with large datasets and analytical tools to monitor performance, identify inefficiencies and recommend improvements.
Customer service assistant
Sciensus
Burton-on-Trent, Staffordshire
2020.07 - 2022.01
- Coordinated patient medication schedules while maintaining accurate records in a highly regulated healthcare environment.
- Managed over 100 customer interactions per day, balancing multiple priorities while ensuring accuracy and attention to detail.
- Handled confidential patient information in accordance with strict data protection and company procedures.
- Investigated and resolved complex enquiries by analysing information, identifying issues and delivering effective solutions.
- Worked collaboratively with internal departments to coordinate medication deliveries and ensure continuity of patient care.
- Achieved a 96% customer satisfaction rating through professional communication, reliability and consistent service delivery.
Education
Bachelor of Arts - Digital Marketing
Coventry University
Coventry 2022.09 - 2025.07
A-Levels - Chemistry, Applied Maths, Sociology, Business BTEC.
Paget High School
Burton On Trent 2018.09 - 2020.07
GCSEs -
Paget High School
Burton On TrentSkills
Analytical & Professional
- Analytical Thinking
- Problem Solving
- Attention to Detail
- Quality Assurance
- Data Analysis & Reporting
- Organisation & Planning
- Time Management
Technical Skills
- Microsoft Excel
- Microsoft Office
- Google Workspace
- CRM Systems
- Blender (3D Modelling)
- Spline (3D Design)
- AI Productivity Tools
Programming & Development
- Python
- JavaScript
- TypeScript
- React
- Nextjs
- HTML & CSS
- SQL / Neon
- Solidity
- Liquid
Professional Strengths
- Fast Learner of New Software & Technical Systems
- Process Improvement
- Working Under Pressure
- Team Collaboration
- Technical Troubleshooting
Affiliations
- Fitness
- Basketball
- Card Collecting
- Combat Sports
- Gaming
- Fintech Building
Timeline
Digital Marketing Lead
Mallory Court Hotel
2023.01 - 2024.01
Bachelor of Arts - Digital Marketing
Coventry University
2022.09 - 2025.07
Warehouse Operative
Holland & Barrett
2022.03 - 2022.12
Digital Marketing Consultant
Coinrule
2022.01 - 2022.03
Customer service assistant
Sciensus
2020.07 - 2022.01
A-Levels - Chemistry, Applied Maths, Sociology, Business BTEC.
Paget High School
2018.09 - 2020.07
GCSEs -
Paget High School