Md Arifur Rahman Mazumder

• Worked with store manager to develop action plans to increase performance.
• Enforced company policies and guidelines for all employees.
• Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
• Maintained store appearance,store layout and visual merchandise planning.
• Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
• Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
• Oversaw daily store operations, including inventory and supply restocking, cash handling and assisting customers.
• Highlighted individual and team accomplishments and made recommendations on new and impactful methods of recognition.

I successfully collaborated with colleagues to establish strong client relationships, provided leadership and support to the retail management team, developed a portfolio of retail clients with a focus on American Express credit cards and retail loans, and consistently monitored and achieved branch-specific targets

I served as the initial point of contact for distributors, where I gathered essential information. I conducted efficient client visits, focusing on generating interest in distributor finance, and diligently managed detailed client documents. Furthermore, I handled client complaints to minimize disruption to the branch operations.