Ariel GArrido Palazuelos
Dublin,Dublin
Summary
Adaptable professional with strong analytical and problem-solving skills. Utilizes attention to detail and effective communication to maintain high quality and compliance standards. Experienced in quality assurance root cause analysis and data analysis for continuous performance improvement. Committed to leveraging expertise in commercial planning to drive sustained business success.
Overview
2
2
Languages
6
6
years of post-secondary education
14
14
years of professional experience
Work history
Quality Analyst – Trust & Safety Operations
TikTok
Dublin, Dublin
2023.01 - Current
- Analyse trends and complete root cause analysis to flag improvement opportunities.
- Provide coaching and feedback to raise quality and consistency.
- Lead calibration sessions to align teams with quality expectations.
- Undertook comprehensive reviews of existing systems, identifying potential areas for enhancement.
- Trained staff in understanding and maintaining high-quality standards, fostering a culture of excellence within the company.
Quality analyst
Covalen
Dublin, Dublin
2021.07 - 2022.12
- Monitored employee performance and delivered coaching to raise quality outcomes.
- Analysed performance data to spot trends and improvement opportunities.
- Supported managers with action plans and performance improvement initiatives.
Floor Manager
River Island
Dublin, Dublin
2020.10 - 2021.06
- Managed daily shop floor operations and maintained exceptional customer service standards.
- Led motivated sales team development to hit commercial targets consistently.
- Used sales reports and KPIs to spot opportunities and improve store performance.
- Planned daily priorities, delegated tasks, and kept store operations running efficiently.
- Maintained merchandising, customer experience, and visual presentation to high standards.
- Supported recruitment onboarding through coaching and ongoing team development.
- Worked with management to maximise sales opportunities and profitability.
Commercial manager
ZARA
Dublin, Dublin
2017.08 - 2020.10
- Managed commercial activity daily across store to protect sales targets.
- Analysed daily sales reports, product rankings, and customer trends for decisions.
- Planned weekly seasonal and promotional strategies to maximise sales opportunities.
- Led and developed commercial team members to hit business objectives.
- Maintained store layouts and visual standards matching Zara global guidelines.
- Coordinated product launches and followed actions to improve product performance.
- Worked with management teams to optimise store profitability and efficiency.
Visual merchandiser / Window Stylist
ZARA
Dublin, Dublin
2012.10 - 2017.07
- Developed seasonal window concepts aligned with Zara's global visual direction.
- Supported seasonal campaigns and store preparations across Ireland and London locations.
- Created commercial visual merchandising strategies to increase customer engagement and sales.
- Analysed product performance reports and adapted layouts to maximise selling opportunities.
- Managed mannequin styling for key looks and seasonal product presentations.
- Maintained high visual standards across the shop floor.
- Trained colleagues on visual merchandising guidelines and closing standards.
- Supported store openings workshops and commercial initiatives.
Education
Diploma of Higher Education - Interior Design
Dublin Institute of Design
Ireland 2009.10 - 2011.09
Bachelor of Business Administration - International Marketing
Valle del Bravo University
Mexico 1999.10 - 2003.12
Skills
- Retail management
- Commercial performance and KPI analysis
- Sales growth strategies
- Visual merchandising
- Customer experience
- Team leadership and coaching
- Staff training and development
- Commercial planning
- Product performance analysis
- Stock management
- Performance improvement
- Quality assurance
- Root cause analysis
- Data analysis
Languages
English
Fluent
Spanish
Native
References
References available upon request.
Timeline
Quality Analyst – Trust & Safety Operations
TikTok
2023.01 - Current
Quality analyst
Covalen
2021.07 - 2022.12
Floor Manager
River Island
2020.10 - 2021.06
Commercial manager
ZARA
2017.08 - 2020.10
Visual merchandiser / Window Stylist
ZARA
2012.10 - 2017.07
Diploma of Higher Education - Interior Design
Dublin Institute of Design
2009.10 - 2011.09
Bachelor of Business Administration - International Marketing
Valle del Bravo University
1999.10 - 2003.12