Summary
Overview
Work history
Education
Skills
Projects
Timeline
Generic

Argerula Qaushi

London,United Kingdom

Summary

Offering strong communication and relationship-building skills, backed by keen understanding of client needs and proactive approach to problem-solving. Knowledgeable about sales processes and customer service, with solid foundation in business development. Ready to use and develop negotiation, analytical, and organisational skills.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work history

Account Executive

Digital Messaging Company
London Area
07.2024 - 09.2025
  • Delivered prompt and consistent responses to client inquiries, ensuring communication standards.
  • Managed multiple accounts, balancing priorities to meet tight deadlines.
  • Collaborated with creative and technical teams to align deliverables with client expectations.
  • Resolved client issues efficiently while maintaining professionalism.
  • Maintained in-depth understanding of digital messaging platforms to provide innovative solutions.

Retail Assistant

Primark
London
12.2022 - 07.2024
  • Delivered excellent customer service by answering queries and providing product information.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
  • Managed inventory for streamlined store operations.

Education

Bachelor of Arts (Hons) - History

University of Nottingham
10.2018 - 08.2022

Skills

  • Project Management
  • Customer Service
  • Team Leadership
  • Problem Solving
  • Adaptability
  • Strategic Planning
  • Multitasker
  • Communication
  • Time Management
  • Key account handling

Projects

  • Making the Leap - Aspirations, Careers, Employability (ACE) Programme- Nov 23, Gained practical skills in job applications, interview success, and early career navigation. Completed project work, led presentations, and engaged in networking activities with corporate organisations.
  • Soccer Aid Fundraising Programme, London, England, Jun 23, Dedicated floor rep for Soccer Aid, leading fundraising at Primark. Organised events to engage customers, raising awareness. Used strong interpersonal skills to inspire contributions from customers and team members.
  • Volunteering in Schools Project, Nottingham, England, Nov 2019 - Mar 2020, Researched and collected data on optimal teaching methods for diverse age groups. Led weekly engaging lessons for 30 students. Certified project manager with skills to guide teams through all project stages.
  • Foundation of Arts - Media Project, Nottingham, England, Dec 2018 - Jul 2019 , A project to encourage students to chose a foundation year as an entry way into University. Played a pivotal role in creating a strong visual and narrative presence for the programme in the community. Leveraged strong communication and coordination skills to ensure smooth workflow and meet project deadlines. Developed a wide knowledge and proficiency in Microsoft Office through practical and self-directed learning.

Timeline

Account Executive

Digital Messaging Company
07.2024 - 09.2025

Retail Assistant

Primark
12.2022 - 07.2024

Bachelor of Arts (Hons) - History

University of Nottingham
10.2018 - 08.2022
Argerula Qaushi