Distinguished professional with high-level experience in managing Bakery business operations. Excellent problem-solving skills in the field. Motivated to use leadership and strategic skills to achieve financial growth.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Business Development director
Flavaco uk Ltd
Harrow, England
11.2021 - Current
Used multi-source data to determine sales and delivery terms for products and services.
Developed strategic plans with a focus on long-term growth.
Established budgets for programmed activities and controlled expenditure to meet targets.
Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
Followed correct customs clearance procedures for exporting and importing goods.
Classified goods by type of item and fee or tariff groups using correct system.
Organized licenses to move goods into or out of UK territory.
Generated new business opportunities by fostering relationships with overseas clients.
Reviewed customer history to recommend appropriate products and services.
Unveiled new revenue streams through diversification strategies.
Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Drove revenue growth with innovative sales strategies.
Secured new business opportunities by cultivating strong relationships with potential clients.
Delivered high-quality results within budget and timeframe targets.
Conducted research and gathered information from multiple sources to present clear results.
Implementation of business development strategies, growing revenue on average 11% per.
Director of operations
Bakemart llc
Dubai, United Arab Emirates
08.2017 - 06.2021
Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Collaborated with senior management to align business goals, ensuring organizational success.
Established budgets for programmed activities and controlled expenditure to meet targets.
Analyzed competitor activity for unique positioning in the marketplace.
Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
Conducted regular market assessments to stay current on trends and maintain readiness for changes.
Grew annual revenue by 12 % with targeted sales and NPD.
Represented organization to public at trade exhibitions and conventions, driving awareness of the brand.
Supported front-line sales teams with well-coordinated administrative operations and sales targets.
Coordinated trade fair participation, boosting company's exposure in international markets.
Oversaw product development, ensuring alignment with customer needs and preferences.
Developed new business partnerships for expansion of market reach.
Bakery Operation Manager
Mister Baker llc
Dubai, United Arab Emirates
02.2014 - 08.2017
Streamlined processes to improve and optimise office operations.
Designed and implemented training to further develop staff based on business goals.
Developed accurate sales forecasts for improved strategic planning.
Set strategic plans to govern functioning of outlets operations.
Partnered with management team to optimise operations and reduce costs.
Directed day-to-day work of 15 branch supervisors and motivated teams to exceed sales target objectives.
Negotiated contracts to secure cost-effective solutions for the company.
Led a team of professionals Chefs & Branch Supervisors to achieve operational excellence.
Established quality control measures ensuring product consistency and reliability.
Led supplier and project negotiations that resulted in AED 560.000 operational cost savings.
Analysed financial P&L information and developed new products and strategies that led to 30 % profitability increase within 1 year .
Worked with board of directors to establish objectives and decisively lead operations.
Oversaw logistics and operations to deliver process optimisations and efficiencies.
Identified opportunities for business extension with market research and analysis.
Bakery production Manager
Berbera Sweets llc
Dubai, United Arab Emirates
11.2012 - 02.2014
Fostered a positive work environment through effective leadership.
Developed production plans covering schedules, quality goals and labour requirements.
Innovated production techniques, resulting in cost-saving measures.
Determined new products for manufacturing by analysing trends, identifying new business opportunities and prospecting for new customers.
Set clear budget targets and established successful controls to control expenditure.
Negotiated rates with suppliers and managed relations to maintain adequate levels of quality supplies.
Facilitated training sessions to improve chefs skills.
Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
Overcame production challenges by strategic problem-solving methods.
Ensured quality control by rigorous testing procedures.
Developed strong vendor relationships for better negotiation power.
Delegated tasks efficiently to promote team productivity.
Championed continuous improvement initiatives for sustainable growth.
Delivered services to customer locations within target timeframes.
Reviewed customer history to recommend appropriate products and services.
Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Increased revenue by upselling and recommending products.
Pastry chef
French bakery llc
Dubai, United Arab Emirate
01.2007 - 10.2012
Increased café footfall by regularly introducing new pastries on the menu.
Incorporated customer feedback into menu planning for enhanced satisfaction levels.
Prepared delicate pastries for enhancing dining experience of clients.
Demonstrated culinary expertise to inspire junior chefs in the team.
Used proper kneading techniques to achieve optimal dough development.
Upheld strict temperature control during baking process, ensuring optimal results every time.
Reduced waste by carefully measuring ingredients and forecasting product needs.
Achieved consistent production quality with adherence to recipes and instructions.
Brought creativity to plate presentations, enhancing overall dining experience for patrons.
Demonstrated advanced decorating technics to delight customers visually as well as gastronomically.
Collaborated with suppliers for procurement of premium quality ingredients.
Maintained constant product availability and prepared accurate inventory and production reports for budgeting.
Participated in food festivals, showcasing unique pastry creations.
Resolved customer concerns in positive, constructive manner.
Improved operational efficiency with effective management of kitchen resources.
Applied positive customer service approach to increase satisfaction levels.
Assistant pastry chef
Liguabu Catering SARL
South algeria, Algeria
09.2003 - 01.2007
Implemented new decorating techniques on cakes and pastries enhancing visual appeal.
Prepared a variety of pastries daily, ensuring fresh offerings for customers.
Ensured all food safety regulations were strictly adhered to safeguarding public health.
Decorated cakes and other baked goods artistically improving overall presentation.
Developed creative pastry recipes for increased menu variety.
Followed detailed recipe instructions to produce consistent quality pastries.
Designed displays to showcase baked produce.
Offered excellent customer service when serving pastries, promoting positive brand image.
Trained new staff members in basic baking techniques supporting team development.
Resource/ Training Coordinator at Amentum UK (Formally Jacobs Engineering UK)Resource/ Training Coordinator at Amentum UK (Formally Jacobs Engineering UK)
Senior Materials Coordinator at Wood Group UK PLC / Bilfinger Salamis UK Ltd / AMECSenior Materials Coordinator at Wood Group UK PLC / Bilfinger Salamis UK Ltd / AMEC