Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic
Arezki AKROUN

Arezki AKROUN

HECKM,WEST YORKSHIRE

Summary

Distinguished professional with high-level experience in managing Bakery business operations. Excellent problem-solving skills in the field. Motivated to use leadership and strategic skills to achieve financial growth.

Overview

21
21
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Business Development director

Flavaco uk Ltd
Harrow, England
11.2021 - Current
  • Used multi-source data to determine sales and delivery terms for products and services.
  • Developed strategic plans with a focus on long-term growth.
  • Established budgets for programmed activities and controlled expenditure to meet targets.
  • Fostered positive relationships with clients, carriers and customers officials to swiftly resolve problems.
  • Followed correct customs clearance procedures for exporting and importing goods.
  • Classified goods by type of item and fee or tariff groups using correct system.
  • Organized licenses to move goods into or out of UK territory.
  • Generated new business opportunities by fostering relationships with overseas clients.
  • Reviewed customer history to recommend appropriate products and services.
  • Unveiled new revenue streams through diversification strategies.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
  • Drove revenue growth with innovative sales strategies.
  • Secured new business opportunities by cultivating strong relationships with potential clients.
  • Delivered high-quality results within budget and timeframe targets.
  • Conducted research and gathered information from multiple sources to present clear results.
  • Implementation of business development strategies, growing revenue on average 11% per.

Director of operations

Bakemart llc
Dubai, United Arab Emirates
08.2017 - 06.2021
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Collaborated with senior management to align business goals, ensuring organizational success.
  • Established budgets for programmed activities and controlled expenditure to meet targets.
  • Analyzed competitor activity for unique positioning in the marketplace.
  • Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Grew annual revenue by 12 % with targeted sales and NPD.
  • Represented organization to public at trade exhibitions and conventions, driving awareness of the brand.
  • Supported front-line sales teams with well-coordinated administrative operations and sales targets.
  • Coordinated trade fair participation, boosting company's exposure in international markets.
  • Oversaw product development, ensuring alignment with customer needs and preferences.
  • Developed new business partnerships for expansion of market reach.

Bakery Operation Manager

Mister Baker llc
Dubai, United Arab Emirates
02.2014 - 08.2017
  • Streamlined processes to improve and optimise office operations.
  • Designed and implemented training to further develop staff based on business goals.
  • Developed accurate sales forecasts for improved strategic planning.
  • Set strategic plans to govern functioning of outlets operations.
  • Partnered with management team to optimise operations and reduce costs.
  • Directed day-to-day work of 15 branch supervisors and motivated teams to exceed sales target objectives.
  • Negotiated contracts to secure cost-effective solutions for the company.
  • Led a team of professionals Chefs & Branch Supervisors to achieve operational excellence.
  • Established quality control measures ensuring product consistency and reliability.
  • Led supplier and project negotiations that resulted in AED 560.000 operational cost savings.
  • Analysed financial P&L information and developed new products and strategies that led to 30 % profitability increase within 1 year .
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Oversaw logistics and operations to deliver process optimisations and efficiencies.
  • Identified opportunities for business extension with market research and analysis.

Bakery production Manager

Berbera Sweets llc
Dubai, United Arab Emirates
11.2012 - 02.2014
  • Fostered a positive work environment through effective leadership.
  • Developed production plans covering schedules, quality goals and labour requirements.
  • Innovated production techniques, resulting in cost-saving measures.
  • Determined new products for manufacturing by analysing trends, identifying new business opportunities and prospecting for new customers.
  • Set clear budget targets and established successful controls to control expenditure.
  • Negotiated rates with suppliers and managed relations to maintain adequate levels of quality supplies.
  • Facilitated training sessions to improve chefs skills.
  • Enforced health and safety requirements for worker protection, keeping accidents and company liability at minimum.
  • Overcame production challenges by strategic problem-solving methods.
  • Ensured quality control by rigorous testing procedures.
  • Developed strong vendor relationships for better negotiation power.
  • Delegated tasks efficiently to promote team productivity.
  • Championed continuous improvement initiatives for sustainable growth.
  • Delivered services to customer locations within target timeframes.
  • Reviewed customer history to recommend appropriate products and services.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Increased revenue by upselling and recommending products.

Pastry chef

French bakery llc
Dubai, United Arab Emirate
01.2007 - 10.2012
  • Increased café footfall by regularly introducing new pastries on the menu.
  • Incorporated customer feedback into menu planning for enhanced satisfaction levels.
  • Prepared delicate pastries for enhancing dining experience of clients.
  • Demonstrated culinary expertise to inspire junior chefs in the team.
  • Used proper kneading techniques to achieve optimal dough development.
  • Upheld strict temperature control during baking process, ensuring optimal results every time.
  • Reduced waste by carefully measuring ingredients and forecasting product needs.
  • Achieved consistent production quality with adherence to recipes and instructions.
  • Brought creativity to plate presentations, enhancing overall dining experience for patrons.
  • Demonstrated advanced decorating technics to delight customers visually as well as gastronomically.
  • Collaborated with suppliers for procurement of premium quality ingredients.
  • Maintained constant product availability and prepared accurate inventory and production reports for budgeting.
  • Participated in food festivals, showcasing unique pastry creations.
  • Resolved customer concerns in positive, constructive manner.
  • Improved operational efficiency with effective management of kitchen resources.
  • Applied positive customer service approach to increase satisfaction levels.

Assistant pastry chef

Liguabu Catering SARL
South algeria, Algeria
09.2003 - 01.2007
  • Implemented new decorating techniques on cakes and pastries enhancing visual appeal.
  • Prepared a variety of pastries daily, ensuring fresh offerings for customers.
  • Ensured all food safety regulations were strictly adhered to safeguarding public health.
  • Decorated cakes and other baked goods artistically improving overall presentation.
  • Developed creative pastry recipes for increased menu variety.
  • Followed detailed recipe instructions to produce consistent quality pastries.
  • Designed displays to showcase baked produce.
  • Offered excellent customer service when serving pastries, promoting positive brand image.
  • Trained new staff members in basic baking techniques supporting team development.
  • Implemented proper storage practices, reducing food wastage.
  • Managed food delivery processes, maintaining efficient storage solutions and meticulous stock rotation to reduce waste.
  • Produced 2000 pcs+ cakes per day.
  • Served bakery customers daily with professional customer service.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Kept appropriate stock levels to match expected demand.
  • Maintained cleanliness and hygiene standards throughout kitchen area.
  • Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
  • Adjusted recipes based on availability of ingredients or current guest preferences.

Education

Bachelor of Business Administration - Marketing

SMC University
SWITZERLAND
09.2012 - 07.2016

A-Levels - Hospitality

Leah School of Hospitality
Tizi Ouzou
09.1999 - 07.2001

Skills

  • Budget development
  • Strategic planning
  • Salesforce mastery
  • Profit and Loss Analysis
  • Knowledge of Pastry culinary art

Accomplishments

  • Silver Medal in fine pastry and bistro cakes. salon Culinary Dubai 2011.

Certification

  • Certificate in demonstration & presentation of Food ingredients. CSM Global.
  • Certificate in Master Sales. Blue Ocean Academy.

Languages

English
Fluent
French
Fluent

References

References available upon request.

Timeline

Business Development director

Flavaco uk Ltd
11.2021 - Current

Director of operations

Bakemart llc
08.2017 - 06.2021

Bakery Operation Manager

Mister Baker llc
02.2014 - 08.2017

Bakery production Manager

Berbera Sweets llc
11.2012 - 02.2014

Bachelor of Business Administration - Marketing

SMC University
09.2012 - 07.2016

Pastry chef

French bakery llc
01.2007 - 10.2012

Assistant pastry chef

Liguabu Catering SARL
09.2003 - 01.2007

A-Levels - Hospitality

Leah School of Hospitality
09.1999 - 07.2001
Arezki AKROUN