AREEBA KHAN
United Kingdom
Summary
Motivated professional with extensive experience in fast-paced customer-facing environments. Proven ability to build rapport with diverse customers, efficiently resolve queries, and maintain high service standards. Recognized for strong communication skills, attention to detail, and professionalism under pressure. Committed to enhancing customer satisfaction through a positive attitude and dedicated service.
Overview
1
1
year of professional experience
Work History
Dental Shadowing
Dental Scotland
07.2024 - 07.2024
- Actively listened to customers to clarify requests and resolve concerns.
- Engaged with customers to understand needs and enhance service delivery.
- Identified issues, analysed information, and developed effective solutions.
Trainee Pharmacist Assistant
MerryLee Pharmacy
08.2023 - 08.2023
- Responded to customer enquiries with clarity and accuracy, ensuring timely assistance and enhancing customer experience.
- Resolved complaints calmly and professionally, implementing solutions that promoted customer satisfaction and loyalty.
- Processed cash and card payments efficiently during peak periods, minimising customer wait times and improving service flow.
- Delivered a welcoming and professional front-desk experience, ensuring every customer felt heard and supported.
Trainee Pharmacist Assistant
Crosshill Pharmacy
07.2023 - 07.2023
- Maintained thorough records according to organisational standards, supporting reliable and consistent service.
- Fulfilled customer orders accurately while maintaining attention to detail under time pressure.
- Balanced multiple tasks efficiently, ensuring high accuracy and professionalism.
Education
Certificate of Higher Education - Biology
Airdrie Academy
Certificate of Higher Education - Chemistry
Airdrie Academy
Certificate of Higher Education - English
Airdrie Academy
Certificate of Higher Education - Business Management
Airdrie Academy
Certificate of Higher Education - Urdu
Airdrie Academy
Skills
- Teamwork and collaboration
- Time management and organisation
- Stock control and inventory management
- Knowledge of pharmacy hygiene and health safety standards
- Customer service
- Patient interaction
- Active listening
Languages
English, Urdu
First Language
Timeline
Dental Shadowing
Dental Scotland
07.2024 - 07.2024
Trainee Pharmacist Assistant
MerryLee Pharmacy
08.2023 - 08.2023
Trainee Pharmacist Assistant
Crosshill Pharmacy
07.2023 - 07.2023
Certificate of Higher Education - Biology
Airdrie Academy
Certificate of Higher Education - Chemistry
Airdrie Academy
Certificate of Higher Education - English
Airdrie Academy
Certificate of Higher Education - Business Management
Airdrie Academy
Certificate of Higher Education - Urdu
Airdrie Academy