Driven, people-focused individual with experience in leadership, customer service, and fast-paced environments. From NHS ward support to front-of-house roles, I bring maturity, energy, and a calm, results-driven mindset. Confident communicator and quick learner, dedicated to delivering great service and value in any role.
Provided vital support in a high-pressure clinical setting, showing resilience and adaptability. Communicated clearly and empathetically with patients and staff. Maintained strict hygiene and infection control. Efficiently managed administrative tasks while staying calm under pressure.
Manage front-of-house in two busy restaurants, ensuring smooth service and hygiene standards. Lead staff during peak times, honing leadership and problem-solving skills. Handle customer inquiries professionally. Oversee cash, stock, and supplier tasks; trusted to represent ownership.
Joined a youth-led mental health research project, designing surveys and delivering assemblies to raise awareness. Managed data collection, analysed trends, and presented findings to stakeholders. Developed skills in data handling, public speaking, survey design, teamwork, and time management.